Jelly CasesJelly Cases are the most beautiful phone cases. Check out the best phone cases for iPhone, Samsung, phone accessories, tech gadgets and more. Quality, design and protection for your phone. Free Worldwilde Shipping!
Jelly Cases (jellycases.com) has 570 customer reviews on Five Star Index, with an average rating of 1.8 out of 5.
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JAMIE N.
Where is my order? it's been a month. order#110194. Order placed 4/4/24.
Response from Jelly CasesMay 3, 2024
Hello Jamie, Your order experienced a delivery delay caused by USPS in your region. Please when possible check your inbox as they have already updated the delivery dat for your order. We are sorry for the delay you experienced and we are here to help in case you need help with the delivery.
Michelle T.
I wish I would’ve looked here before ordering. No purchase confirmation, no replies to emails. Refund my money! Scammers!
Response from Jelly CasesMay 3, 2024
Hi Michelle, Thanks for reaching out. I'd be happy to assist further if you could let me know your order number. You should see this number in the confirmation email you received when placing your order or on your order status page. It's a similar number to this: #1934. Thank you.
Avani
Horrible. DO NOT buy. I ordered a phone case, it never came and they won’t refund me. I had to contact my credit card company and cancel my credit card… All this for $25. They responded to my emails when I told them I never received the case, but as soon as I asked about my refund they stopped. Disgusting service
Laurence B.
Would put 0 if I could. Not only did I never receive the case I ordered, but also left multiple emails and calls and they never got back! Stay away if you can!
Response from Jelly CasesApr 27, 2024
Hi Laurence, Thanks for reaching out. I'd be happy to assist further if you could let me know your order number. You should see this number in the confirmation email you received when placing your order or on your order status page. It's a similar number to this: #1934. Thank you.
Dora G.
After three months I have not heard a single reply or confirmation of order sent. I reached out numerous times with my order number. No reply nor phone case. They took my money though!
Kelley I.
If I could rate this bs store a negative I would. I have yet to know if they even will ship my stuff out or not and it has been a month. No one responds EVER to emails or anything and now they've just taken my money!!!
Jasmine W.
Never received my order it’s been two months. No tracking. DO NOT ORDER FROM HERE. My order number is ORDER #109604. I have sent emails to your customer service and no reply.
Response from Jelly CasesApr 23, 2024
Hi Jasmine, Thanks for reaching out. I'd be happy to assist further if you could let me know your order number. You should see this number in the confirmation email you received when placing your order or on your order status page. It's a similar number to this: #1934. Thank you.
Melissa C.
I also wish I would have read the reviews prior to placing my order on 4/11. I have since not received any shipment confirmation or tracking and when I try to check my order status on their site it says the order (#110363) cannot be found. I emailed about an update today but after finding this thread am not hopeful and would like my money back.
