abby
Broken Case//Great Customer Service
I received a slightly broken (but super cute) phone case in the mail. I reached out to the company to complain and they immediately responded and told me they would send me a new one. Haven't received it yet but their customer service is unmatched. Would recommend just based on that.
Response from Jelly CasesNov 9, 2021
Hi Abby, Thanks for taking the time to share your feedback.We are glad to hear that we resolved this issue for you. While I am so thrilled by your wonderful comment, I'm also saddened that we have not provided the perfect experience for you. But, I'm grateful for your feedback for it is comments like this that we strive to improve and be better. Please know that my team and I will surely look into this. We'd really love to have you back so we could serve you better. With much appreciation, Jelly Cases Team