Jeffree StarReviews of jeffreestarcosmetics.com

I recently ordered 5 Velour Liquid Lipsticks (Tea Bag, Plastic Surgery, Dominatrix, Scorpio and Delicious). Only one of them was true to the color that they show you on the website (dominatrix) Scorpio and delicious looked EXACTLY the same which online they look totally different. Tea bag ended up looking more tan than brown and plastic surgery looked more Cooper/orange than brown. They’re good products but they look nothing like I ordered. Disappointing because they’re like $18 per piece.

I ordered a star shaped mirror and all though it’s good, the mirror isn’t set into the actually handle properly and so it sticks out. I am quite a perfectionist so this honestly very much annoys me about it. Considering how expensive it was, I expected the quality to be MUCH MUCH better than this so I am frankly dissapointed.

I just bought the color "Funeral Parlour" from the velvet trap new collection. First I try it on, noticed that It's not very pigmented as the publicity suggested. Confortable yes until you realise that there's a sandy sensation when you bite...ive never had that sensation with a lipstick...not pleasant at all. Feel like a gust of wind on Venice beach went straight in my mouth.. The color ia very pretty, but It's a no go for me sorry Jeffree. 🖤

Ordered conspiracy palette on 20th April, beennwaiting and waiting for it to arrive. Today on the 9th June, I received a note saying it couldn't be delivered due to a customs charge which I wasnt made aware of when I made my purchase. Was a big shock. I am very disappointed.

I love the products but the launches are so ridiculous when I’m even early checking out. I swear they put me on a list to exclude me or something because I can never get anything I want from there on launch days or restocks. I wait 40 mins on my phone just to tell me it’s sold out and I’m not getting it. Thanks a lot. They treat me like garbage in my opinion.

I purchased a few liquid lipsticks due to being a fan of Jeffree. The packaging is really good but the product itself just feels really cheap and low quality. I don’t think these products are worth the hype.

I always get the tracking update a DAY before my package arrives!! It usually comes in 2 weeks after I place my order, which sucks because everyone else seems to be getting their orders before me. I love the brand and company, but sheesh! You'd think a multi-million dollar business would have good shipping by now

Ordered a valentines mystery box and there was a mix up with the USPS tracking. I was receiving tracking updates and it showed my package was delivered in another state. I reached out to JSC customer service via email. This was almost a month ago and have yet to receive a response from them. Luckily, I ended up receiving my package but it doesn’t sit with me well knowing that their customer service won’t reach out to help you or check on you. Not good business.