Jeffree StarReviews of jeffreestarcosmetics.com

Worst anxiety experience ever launch this year. I will never buy from his site again. I had all the items in my cart for the November boxes just to find today I did not get the mirrors. I already knew the large box fell out but people aren’t even getting the peppermint frost in that now. My daughter will be missing some of her presents and I just honestly want to return or never see this man again. We have a huge collection and I’m so upset I may just sell it all. I end up spending way over $500 bc I have to hurry to put everything in my cart to find out I didn’t get what I wanted. So mad and such bad business. Shop with someone that is trustworthy. Not this person to ruin so many peoples Christmas with over a month of a delivery notice. It must be nice to have millions of dollars and just screw the little people.

Horrible horrible experience. I will never order from them again. Placed my order and paid extra for expedited shipping and ot still took over a month. I sent numerous emails and only recieved automated emails. Never did they reach out. They need to work on customer relationships. I spent over $128. It is disheartening to see him posting about his new mansion when his customers are asking where their orders are via email and all over social media. You will never get another red cent of my hard earned money!!!!

I also ordered like many people around thanksgiving. I did get the shipment confirmation and got a cookie cutter email about the products being sent out no later than the 19th. Heard nothing from the company since then. I understand shipping can take a while , but he should have prepared the company to handle a massive influx of orders. There is a lot of disappointed people that were buying these for Christmas gifts.

People waited over a month to receive their mystery boxes they’re were told included an exclusive peppermint frost highlighter. They ran out and put it random stuff no exclusive anything lip highlighter straw even stickers nothing so that’s false advertising should have contacted customers to let them know and give them a choice to cancel $100 box full of colors you can’t sell. The peppermint was the only thing that made it worth it..

These guys are so shady. First of all, they sent me a broken jawbreaker palette. Then they make me send pictures and only offer a partial discount of 15$. I've never heard of such a thing. This was completely unfair and not cool on their part. I ended up just returning my entire order because of this.

I order my stuff on Thanksgiving and I have not even Received a email or Nothing I wanted to used for Christmas and nothing Jeffrie you are a Billionaire why don’t you do anything about your costumers 😩

WOW this is the first and last time I will ever order from Jeffree Star Cosmetics. I’m so beyond disappointed and frustrated. I made an order on December 2nd which was supposed to be a Christmas present for my sister, but it’s now 2 DAYS before Christmas and it hasn’t even SHIPPED yet. I got a confirmation email so they took my money but haven’t even shipped out my items yet. Really? This is ridiculous and unexceptable for such a huge company. I don’t even know if I’m even ever going to get my items at this point, plus I’m going to have to tell my sister I don’t have her Christmas present. Unbelievable. Get it together. I live in Canada, literally across the fkn boarder and it would be quicker for me to go to the U.S and get it myself at this point.

Jeffree Star delivery for Christmas a BIG disappointment. I placed 2 orders for my teen daughter 1 month ago Receive one timely. The second order has been over a month now with no email text of an update of whats going on. Three emails that I sent. I get the same response his busy working on order and your order should be delivered before dec 25th. Its now Dec 22 and my items have not been shipped. So tell me how am I receiving them by dec 25th. I have already been waiting 1 month for delivery unacceptable. No customer service phone number either. Not fair you know your popular get your crap in order.