Jeffree StarReviews of jeffreestarcosmetics.com

Ordered Nov 29th and have not received. My card was charged immediately but my order status has not changed from processing. No reply to emails. No contact phone number. Horrible company. Only ordered as a gift for my daughter but will never again. Ive never had a company take my money before shipping the product. Just another example of how bad companies these days are. They just don't have what you need to run a real company. Very untrustworthy.

Absolutely one of the worst companies out there. Ordered a palate over a month ago for my wife, was told it had shipped, almost a month later and no replies from customer service or changed it my order status. Taking peoples money and just making them wait for something at all is ridiculous and Jeffree star sounds like he might have to take off his nails and get to work at their warehouses. Hate to say it but at this point he is a total scammer. Will never order from these guys in a million years and I feel sorry for everybody who ordered just like I did only to be let down.

I ordered on Black Friday as many people did and I still have yet to receive my package or any response from customer service. I am not one to write a review, but this is completely unacceptable! Never again will I order from this site again!

I ordered on Black Friday, as many other customers did, and still have not received the products I paid for. I got a notification that the order has shipped BUT when I go to the link provided it shows it is still sitting in the warehouse... hasn’t even been scanned through the shipping facility. The shipping is ridiculous, I don’t even want my products anymore. I want a refund.

I order four items on November 29th and still nothing I will never ever order anything from them again they suck with their customer service as well

Never again. Ordered my products on Black Friday. Prouducts sent Xmas day. Still no shipping update since Xmas Wishing JSC would give refunds for waiting so long...

I'm not sure what happened to this brand but I am officially done buying products from it. The customer service is the worst if you actually get a response because normally it's nothing but silence. Don't bother tweeting any issues or asking questions because you will be attacked. I never received a shipping confirmation for something I bought over a month ago and customer service never responded until I got fed up and told them to cancel the damn order. You can't guarantee you will get the items you ordered or even when you will get them. There is plenty of other companies with similar products don't waste your time with this one.

Poor customer service, never responds to emails, ordered on 11/29 order still unfulfilled, company made false promises of delivery dates but Still unable to keep to them. Poor show on the company and what they think of customers.