Jeffree StarReviews of jeffreestarcosmetics.com

This db during this time in all our lives 3/2020 puts out a video that many MANY young people watch. What's he do, he hugs people showed zero respect to what our country is going through. Showing the young people that watch him, go ahead be close, hug people coming to your home.... He is an absolute a**h***!

I got the Blood Lust & Conspiracy Pallets and MAJOR fallout on both the pigment isn't great you have to keep applying to get it to show up how you want it. Certainly not worth over 50 damn dollars. I regret buying.

I didn’t want to take it this far but I’m honestly that disappointed. Don’t waste your money on the Blue Blood palette. For months I have struggled with trying to do up looks with it, the powder falls straight off your skin and doesn’t stick to any brush I’ve used, I need to plaster it on my eyelid with my finger to actually get some results. I’m so angry that I wasted so much money on a pallet that looks stunning! But does absolute crap for your face.

i ordered blood lust palette and the shipping says 5 to 7 business days it's been 5 buss days and I still have not even received a email with the tracking so how in the world will it ship to me within 7 days when it hasn't even been processed it says unfulfilled in my status on the website what the hell is going on! For 70$ I should at least be able to track my purchase and it seems it hasnt even be seen yet I've never ordered from jsc or tried it but this 1st impression ain't it! hes almost a billionaire shouldn't his shipments be on point? expand n hire more help!! please!

I love Jeffree Star, and have never had any issues with any orders I’ve ever placed. I ordered the bloodlust collection and blood sugar and also the 5 year limited edition androgyny VLL.. everything came except the little lipstick. When I emailed customer service, they had me provide the packing slip, along with a picture of my box with the label and all my items in it for proof. ... okay. Still doesn’t prove anything. They then responded with something like “sorry, our shipping department says they scanned it in. We can’t help you unless you want to file a claim with your parcel” Uh, no. My box arrive in one piece. Nothing happened to it besides the fact that they FORGOT an item in my box and refuse to believe me. Huge supporter. But probably will not be buying anything for a very long time unless his customer service department improves. I get it. Lots of people buying his make up, but the odds that a limited edition (now sold out) item is missing from my box, it’s just a little fishy. It’s like airlines. They overbook and then blame you for their mess up. I’ll be filing a claim with my bank.

Worst shopping cart experience. I haven't experienced slowness like this since the 90's. Seriously needs to spend some of that money on proper infrastructure to show he cares about his fans and customers. In this day and age of knowing when you have a sale and not planning for it accordingly is unacceptable. It's taken 30 minutes to just load the cart and the Credit Card section still hasn't shown up. Had to use PayPal instead for payment.

Great product, but horrible order fulfillment and customer service. Ordered my package on November 29th and at the time was notified that it would be shipped within 10 business days. Once 10 business days had passed (13th of December) I emailed their customer service only to receive the automatic reply, that it will take another 3 business days for them to reply. Needless to say - they never did. On December 14th I received another automated message, which now read that my order would be sent out by December 18th. This again was not true and my package was supposedly sent out on December 28th. My package did not leave California for another 2 weeks and just sat at their logistics agent's premises. When I contacted their customer service for explanations, I was confronted with rude and careless attitude, never received an apology. They simply blamed their logistics agent, implied that I should contact them myself, and when I asked to explain the initial delays, my e-mails were simply ignored. 2 months have passed since placing the order and the package has barely reached country of destination within Europe. I highly recommend them to stop pumping out new products, take some of that product development money and invest it in decent order fulfillment and customer service staff. Finally, I wouldn't recommend anyone to order from JSC.

In all hosety how does this company get away withtaking money most of it from teens like my grandaughter waited from october in the end we had a parcel had to pay 18 pounds for carridge the box surprise empty kept writing no answer really this is stealing money from teenagers mostly i am appalled the companiy is allowed to contiue selling beware please as 50 pounds is alot to lose if its a teenagers pocket money i am disgusted no phone number either to get any sence its a terrible company please use anyone but these thyey have no thought for the customers at all