Jeffree Star is listed under Cosmetics & Makeup.
Jeffree Star (jeffreestarcosmetics.com) has 542 customer reviews on Five Star Index, with an average rating of 2.0 out of 5.
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Kaz L.
Cheap makeup, nothing special that would make me loyal to this brand. Furthermore, I literally just found out all these awful racist slurs and mean spirited unnecessary drama that Jeffree Star himself (who has so far been irrelevant to me) causes all over the internet and I will definitely never touch this brand again.
Meabh M.
Im a big fan of JS but my first and last order was nothing short of a joke. Ordered on 20th April 2020. They stated there would be a delay because of Covid-19 ect but shouldnt be more than a few weeks. I finally received my package today after 2 and a half months. The jumper i ordered is such poor quality, the print on both sides is almost invisible and not worth the £45 price tag! Save yourself the hassle and order from BeautyBay.
Shirley C.
Great make up but NO customer service. Will not order from them again. I placed 2 orders but received no confirmation email. They charged my card that day. A month later no package no response to email to get tracking number. They plainly state they take their time to respond and if you email more than one time your email is put at the bottom. I am going to contest the charges in my card!
Sterling W.
Horrible. All around. So disappointing.
Kac
It’s ridiculous to get get broken mirrors and palette you patiently waited OVER A MONTH FOR, then email customer service (as THEY request) wait weeks and hear nothing then email again STILL NOTHING! They say not to email more than once knowing it will be months if ever that you will hear from them.But people usually do after waiting weeks! NO WAY TO RUN A BUSINESS! He won’t last long treating people like that. He blames the virus yet beautylish who also sells his stuff managed to get their stuff out! I waited 5-6 days so a little longer as they are super fast normally but NOT OVER A MONTH! Jeffree Star Cosmetics always has issues with website and shipping delays. He always has excuses!! If you EVER SAY ANYTHING NEGATIVE ABOUT your experience ON TWITTER HE BLOCKS you! I kid you not! For someone so quick to attack others, he’s easily offended by something like, “sell a few BIRKIN BAGS AND hire a whole customer service team!” I guess I’ll be contacting my credit card company to file a claim since I don’t ever expect a response from JSC.
jen R.
Ordered the Queen B- lip bundle. Recieved it REAKING like paint thinner so bad I actually had to open the kitchen window and take the box outside to "air out" I emailed customer service and they just chalked it to "vegan products" but I...didnt realized vegan products ment to be made with paint thinner. Also "royal armor" wont even swatch- completely dried.
Kris J.
Its bit ridiculous that they make low stock on everything honestly its a bit ridiculous that they are always sold out of everything poor service
Amy C.
I have waited 4-5 months for my conspiracy theory pallet and it still hasn't arrived and it's now nearly June, I have emailed the customer service 5x over the past few months but I haven't heard nothing from them. And it's still saying it's in transit but it's been saying that for the past 3 months now, I can't contact them aka ring them as it's a American phone number and I'm from the UK. And I don't know what else to do. I get that the Pandemic has happened but I've ordered this wayyyy before the Pandemic has even happened.
