JefebetReviews of jefebet.com

UPDATE : NOW ON DAY 33!! DO NOT EVER PLAY HERE. THEY DO NOT PAY OUT UPDATE: GOING ON DAY 22 NOW & STILL NOT PROCESSED. I really like playing on this site but redemptions are slower than any other site. The majority of casinos pays out the same day or within 2 days at most and it's been over a week and mine hasn't even been processed. I'm starting to think I was scammed. Customer service only sends the same generic msg saying they're behind. Verification also took months before it went through. I hope they can catch up and process redemptions faster soon if not Idk why anyone would play. As far as the site itself & the games it's 5 stars. Will update if I ever get paid.

Played on this site and loaded money on it and when I won. And went to redeem my funds Never received them to this day. Emailed them and everything waited and been patient. Still to this day day no response and no redemption. Jefe bet has really let me down and disappointed me. I won't be playing on here any more.

Jefebet calls about promotions and playing on their platform. I verified my account with them last year before even purchasing sc, so they keep calling to convince me to play on their platform so I gave in and did been having jefebet account since last year. Like I stated before I verified when I first got it so I played yesterday 04/11/26 and won when trying to redeem it give me the verification link like I didn’t verify so I hit the link trying to verify again instead of the verification process come up, another message come up like I been already verified (I did last year). The message stated verification process team will review 72 hours check your email remind you I didn’t upload anything this time cuz it wouldn’t let me. I done email serval times NO RESPONSE!!! Hope jefebet it’s scamming due to they call all the time about playing on their platform real human! ………… UPDATE: Jefebet updated my account to verified so I can redeem my winnings, I redeem APRIL 14 $630 today April 30, 2026 still pending on their platform I done reached out serval of time about my redemption just give the same messages and Jefebet team member call my boyfriend trying to get him to play and he had them on speaker told them he will never play on their platform I done play and never gotten pay, the Jefebet team stated oh it takes 24/48 hrs but due to back log or whatever they have going on holding people money up. But they can keep calling random people to get them to play and spend money on their platform but haven’t paid out the members that already put money on this platform and won not making any sense! Giving SCAMMERS SO BE AWARE OF THIS PLATFORM WITH THE CALLS YOU WILL NOT GET YOUR WINNINGS!! UPDATE MAY1,2006 I finally got the approval email from Jefebet about my redemption stating my funds may take up to 10 business days to reach my account will see how this does, will keep it updated UPDATE MAY 2,2026 the funds hit my account MAY1,2026 that night got the approval email the morning

I have been waiting on a couple of redemptions to hit my bank account for weeks now! The first one I submitted on 3-18!! And support has been absolutely NO help. Keep getting the same generic email “there’s a backlog blah blah, we’re sorry but we’re working on it” my husband is also having the same issue. As if that’s not bad enough they keep calling us trying to get us to spend MORE money with them when they already owe us a couple hundred dollars each!!! Just hope it isn’t a scam at this point… Update 4-21: still waiting…I have pending redemptions from 3-18,3-30, and 4-10! Still no word other than the vague, automated emails full of excuses and reassurances Update 5-20: got an email that states my redemption from 3-18 has been “approved” and still may take another 10 business days to hit my account. Update 7-09: did receive ONE redemption, however it was not the one I submitted first, it was the smallest dollar amount of the 3 pending despite their lies about them being “in the queue” which had a “massive backlog” but were being processed “in the order they were received” so that was at the end of May. I patiently waited, checking weekly, still finding my requests from 3-18 & 4-10 pending UNTIL today (7-9) when I try to login to my account and it says either user inactive or something along those lines—in other words, they deactivated my account to avoid paying my remaining redemptions!!!! I have emailed support, TWICE and will be back with updates. I’m not letting this slide and encourage anyone in a similar situation to do the same. I might lose the fight but I’m not going out quietly. How is this legal? And not considered theft? Update 7-27: Support replied claiming that my account was suspended due to “abuse of their AMOE sweepstakes promotions” - the same AMOE promotion that I had been in compliance with previously. Otherwise I wouldn’t have ever been credited sweeps coins per their Terms of Service and Sweepstakes Rules-the same sweeps coins that Jefebet promised I would be compensated for yet I’ve still only received 1 of 3 pending deposits. Make it make sense! They told me for MONTHS that everything was verified and my account was in good standing, but now all of a sudden I have broken some rule (they can’t or won’t elaborate on which rule of course) and I haven’t even participated in their AMOE promotions since I had issues with the first redemption request!! I filed a complaint with the Better Business Bureau on 7-10 and I urge everyone else who is in a similar situation to do the same!

No surprise what my complaint is gonna be. Its been 5 weeks since I put in my redemption. I've wrote several emails, called a few times and when they call me for promotional reasons and I ask about my redemption. Its technical issues or their just behind. Don't understand.

Such a shame because this social casino has so much potential- great game selection, Playthrough reqs, daily bonus etc. however, all of this is irrelevant because it looks like they don’t payout. I placed a redemption for $183.94 at the end of February, over a MONTH ago- still “Pending” after reaching out to support multiple times. My account had been verified months prior to the redemption. Such a shame, unfortunately think I have been scammed :( EDIT: I was paid today! Thank you Jefebet, you guys officially get my blessing and thumbs up within the online casino community. While your redemptions could be a bit quicker, ultimately keep up the good work. Cheers

I had THREE pending redemptions from February 5th. Almost 2 months later. It was such a hassle trying to get the money! I was getting close to the 60 day mark which is the amount of time you have to dispute charges for credit cards so I filed a report just in case. I got my funds today so I canceled my dispute. Please keep that in mind though for anyone getting close to that mark. I gave two stars on this review only because I finally got my money.

I've been waiting on a 200$ redemption for 2 weeks now and when I contact their customer support team, all I get is a vague generalized email certifying they e received my message and will open a ticket. I'll change this to 4 stars once I finally get my redemption but customer service is horrible and payout times are beyond stated timelines.