affan H.
It was on November 2021
It was on November 2021 Dhaka to London flight As a requirement doesn't need PCR test if you had double vaccination with certificate But they refused me to check in at Dhaka airport without PCR test Tried to contact customer service but couldn't reach as it was not working hours it should be 24 hours customer service,later who was incharge in Dhaka airport blamed me saying I didn't go with my ID and vaccine certificate which was lie as I am traveling more then 15 years now.they refused to refund me so I went to dispute with my credit card and got refund after few months.they did not take any action against the person did mistake.i never go with them and won't suggest my family and friends ever It's won't let me write down exact date