JawzrsizeReviews of jawzrsize.com

Response from JawzrsizeMay 30, 2020

Aloha Tommy, I noticed you may be dissatisfied with our customer service, did you try and reach out via private message to any of our social media platforms? If so, please email us at : [email protected] immediately so we can get this squared out for you. May I please have your order number? This way I can issue a refund / reshipment immediately. Mahalo for reaching out Tommy!

Response from JawzrsizeJun 1, 2020

Hey John, I'm sorry to hear you had some difficulties contacting our customer service team, we recently have hired a new team to take control of our emails, DMs, and so forth. It seems as though you attempted to contact us during the short period of time when we had no one to respond to the emails. We are happy to offer you a reshipment free of charge! If you're interested please email our new address at : [email protected] Mahalo for reaching out John, I personally and sincerely would like to apologize for the difficulties you've experienced with the support team we had in place previously, I can absolutely re assure you that our current Jawzrsize family are here to please and serve our customers to the best of our ability.

Response from JawzrsizeMay 31, 2020

Firstly we apologize for this inconvenience! We can get this issue resolved immediately if you could just email your order # to : [email protected] Your order number can be found in the email confirmation sent to you the day you placed the order with us. Mahalo for reaching out Delyth!

Response from JawzrsizeMay 30, 2020

We're so sorry for your experience with Jawzrsize; It didn’t sit right with us that you were unsatisfied. Due to COVID-19 there are shipping delays across the world. And for that we would like to offer you a refund or reshipment free of charge. If you could email our support team at [email protected] we have 20 people on staff ready to try to help you out as soon as possible! End of all this doesn't work text to COO himself 808-757-8861 If he will personally make sure you're taken care of. Thank you for bearing with us during these times and have a wonderful day! The Jawzrsize family

Response from JawzrsizeMay 31, 2020

Firstly we would like to apologize for this inconvenience! We can get this issue resolved immediately by emailing us at : [email protected] We can reship you the product you ordered free of charge! Mahalo for reaching out Juan!

Response from JawzrsizeMay 31, 2020

Aloha Khalid, Have you received the Jawzrsize you have ordered yet? Due to COVID-19, the shipping has been majorly delayed, we have lost dozens of packages lost in transit. We would be happy to issue you a refund or simply send you a brand new replacement free of charge! If you are interested in any of these two options, email us at : [email protected] Mahalo for reaching out Khalid!

Response from JawzrsizeMay 31, 2020

Aloha Abdelrahman, I personally apologize for the communication difficulties you experienced with our support team, the shipment delays are completely on our distribution centers end, if we were shipping the orders ourselves, it would be a different story; so, I apologize for that. If you could just email : [email protected] I would be happy to issue you a refund immediatly, or we can reship the product you ordered free of charge! Mahalo for reaching out Abdelrahman

Response from JawzrsizeMay 31, 2020

Thank you so much for contacting us regarding your Jawsrsize product! We are bummed to hear that you are not happy with it but will stand behind our 60-day Money-Back guarantee! To obtain your full refund, please simply cut your Jawsrsize in half and send us a photo! Once we have this, we will issue your refund right away. No matter the circumstances; return or the refund process, we are here to help! Or, you can request a reshipment free of charge including the product you ordered previously. Please simply email it at [email protected] and our team will be eager to assist you!