Product is ok not brilliant I think its a bit of a gimmick if i'm been honest.
Response from JawzrsizeDec 3, 2020
We know we can win you over, if it is a greater challenge you need we can help upgrade you to the next resistence level! Please check out our youtube channel as well for tips and workouts! Keep on Jawzsing!
Thank you
-The Jawzrsize Team
NU
null
I haven't yet received my order
I haven't yet received my order, thus I have no idea how I could rate a product I have yet received. But it is not this company's fault thus a 3/5, not to bash the product or praise it.
Response from JawzrsizeDec 1, 2020
We're sorry to hear that your package has experienced such delays in transit. We are more than happy to help. We will be in touch with you soon to provide a tracking update, and even a replacement shipment if needed. Mahalo for your patience!
- The Jawzrsize Team
JS
John S.
The last two that had to be submerged…
The last two that had to be submerged in water did not have the tension as the fist two kind of disappointed.
Response from JawzrsizeJan 11, 2021
Hello John! We are sorry to hear that. Someone from our team has reached out to you to sort this out. (: We look forward to hearing from you!
JM
Jacob M. G.
I was tempted to leave a public not so…
I was tempted to leave a public not so positive review, but decided against it, but I'm glad you all inquired. I do that feel it's starting to work, but from someone who's super hygienic, I don't know how to properly clean this. I thought about the dishwasher, I wasted tons of Listerine soaking it overnight, I even use a ton of hand sanitizer and waters solution. I wouldnt mine using these products if I could soak it in the case overnight, but the case has an opening, and leaks from every crevice, making a mess. I think I'm beginning to see results, but the lack of cleanliness that I require after using that in my mouth ( one of the most bacteria ridden areas), and just putting it back into a case is a no-go for me, personally.
Any suggestions?
Response from JawzrsizeDec 1, 2020
Aloha Jacob!
We understand your concern. :) But not to worry, your Jawzrsize workout tool is crafted from FDA grade silicone and can be easily, safely and quickly cleaned with antibacterial soap and warm water, no worries. :)
If you are concerned or unsatisfied with your Jawzrsize device, we are here at [email protected] and will assist with tips or even a replacement or refund if you need!
We do hope that you continue to enjoy Jawzin! We're looking forward to celebrating your results with you!
Mahalo!
- The Jawzrsize Team
AM
Alan M.
Your shipping method sucks
Your shipping method sucks, I waited almost a month to get my purchase. You use UPS than UPS hands it over to US postal service to ship it to Hawaii, that makes no sense what so ever. Just ship it USPS priority mail from the beginning and I wouldn't be giving you a crapy rating, your customer service told me I didn't pay for priority mail, I wasn't given the option to ship it priority mail, your check out system does not offer it. Bad experience from the start, I don't know if I want to order the next step of your system if I'm going to get the same service.
Response from JawzrsizeDec 1, 2020
Aloha Alan!
We appreciate your feedback. It helps us to improve. We apologize for the inconvenience and frustration of an extended wait for your order. As a gesture of apology we have refunded your shipping cost.
We value our friends on Team #JAWZRSIZE and hope that you choose to continue your Jawzrsize journey! If we can assist along the way, please reach out to us at [email protected].
Mahalo for your patience. :)
- The Jawzrsize Team
VI
Victoria
I’m sure your product works however I…
I’m sure your product works however I have a small mouth and can’t fit the device in my mouth us I have a permanent bridge and it would probably put too much pressure on it.
Response from JawzrsizeNov 27, 2020
Aloha Victoria!
Mahalo for letting us know how you are doing! We can definitely help you with the size issue, so that you can start Jawzin' again, no worries!
Our Jawzrsize 1.5 offers the same resistance level in a size that is 33% smaller! Perhaps it is a better fit for you. :)
We'll reach out to you to see how we can best assist you!
Mahalo!
- The Jawzrsize Team
CA
Crystal A.
good product customer service was slow
I ordered the complete set plus on checkout i added two single "starter packs" of the blue Jawzrsize. The product is good, I have seen some results over 2 months of use. Using more often will improve it over time. Product is 4 stars.
With regards to the missing items (one of my discount items did not arrive with the package). I had some back and forth with the customer service team before it was sent out as they were wanting proof of missing item. It was sent out some time after the first e-mail.
Service is 3 stars
Response from JawzrsizeNov 24, 2020
Aloha Crystal,
We truly appreciate your feedback. It helps us to improve.
We apologize for the frustration you must feel at the misunderstanding and delay in processing your request. A missing item from your order was not your fault, and it is our aim to address our customer requests quickly and efficiently. We are bummed that this did not happen for you.
If you are still interested in your missing Jawzrsize Beginner, we are more than happy to send it your way.
A replacement order for the missing item has been created and an order confirmation email should arrive in your email inbox shortly. Again, we appreciate you taking the time to let us know how we are doing. If we can be of further assistance, please reach out to us at [email protected].
Mahalo!
- The Jawzrsize Team
TR
Troy
Been one month
Been one month. Still not sure if any difference. I will know more next month
Response from JawzrsizeNov 21, 2020
Aloha Troy!
Mahalo for the update! Don't forget to take pictures along the way! That can help you to better see those changes over time! And if you are not feeling enough of a challenge at the Beginner 20 lb level, please move up to the next level! That way, you'll really feel that burn and see those results you're looking for. :)
Please feel free to reach out to us at [email protected] if we can ever be of help along the way.
Mahalo!
- The Jawzrsize Team