JawzrsizeReviews of jawzrsize.com

Response from JawzrsizeNov 16, 2020

Aloha Shakeela! We are so sorry that your Jawzrsize broke. No worries though, we're here to help! We are glad to send a replacement your way, free of charge. Or if it is a refund you prefer, we'll process your refund in full! We'll get in touch with you soon to see how we can best help. Mahalo! - The Jawzrsize Team

Response from JawzrsizeNov 16, 2020

Aloha Jose, We appreciate your feedback. We are bummed to hear that your Jawzrsize broke during use. We'd love the opportunity to make it right! :) We are more than happy to provide you with a replacement for any defective items, free of charge! Please also remember that not all 4 devices in your kit use the bite strips. If you have tried to use the bite strips with the Pop N Go, that could damage the device and cause it to tear. Perhaps that's the issue. No worries, because you are covered by our Jawzrsize 60 Day RISK FREE Money Back Guarantee, so whether its a replacement or a refund in full that you prefer, we will happily help! We'll reach out to you soon to see how we can best assist you. Mahalo! - The Jawzrsize Team

Response from JawzrsizeNov 14, 2020

Hello Mark, We are very sorry for the inconvenience and we processed your refund today and you should be seeing it in your bank within a few business days. Thank you for letting us know and we hope to have you back as a customer in the near future. Thank you -The Jawzrsize Team

Response from JawzrsizeNov 13, 2020

Aloha Lindsay! We are sad to hear you had pain during your Jawzrsize workouts! Your teeth should never hurt before, during or after using Jawzrsize. Please check in with your dental professional to be sure that you are healthy enough for resistance training exercise. We definitely want you healthy and not in pain! :) Please remember that you are covered by our Jawzrsize 60 Day Money Back Guarantee, so if Jawzrsize is not right for you, we are happy to issue you a refund in full. However, if you plan to give your Jawzrsize another try, perhaps a better custom fit of your bite strips will help you get Jawzin' comfortably! Either way, we are here to help. We'll reach out to you soon to see how we can best assist you. Mahalo! - The Jawzrsize Team

Response from JawzrsizeNov 13, 2020

Aloha Michael! We are bummed to hear that you've decided that Jawzrsize is not for you, but we are honored that you chose to give us a try! We have processed your refund in full. Please check your email for your refund receipt. If we can be of any further assistance, please feel free to contact us at [email protected]. We're always happy to help! Mahalo, - The Jawzrsize Team

Response from JawzrsizeNov 13, 2020

We are glad to help, Jenny! Mahalo for letting us know! We are so sorry for the frustration you must feel at the delay in receiving your package. Not to worry, we are reshipping this lost package right away! You will receive a brand new order confirmation email shortly, and a new tracking number will be provided by email as well. We truly apologize for the delay in receiving your Jawzrsize. We hope you enjoy it once it arrives! Mahalo, - The Jawzrsize Team

Response from JawzrsizeNov 13, 2020

Aloha Paula! We appreciate your feedback. It helps us to improve. We definitely understand how frustrating repeated delivery delays and a lack of communication can be. We are sorry that the response you received did not fit your needs. Although the COVID related delivery restrictions were out of our control, please be assured, we are always more than happy to help you in any way we can. If you ever need assistance or have further questions, please reach out to us at 1-800-111-1345 or email us at [email protected]. Again, we appreciate you taking the time to leave us a review. We look forward to seeing you Jawzin' soon. :) Mahalo, - The Jawzrsize Team

Response from JawzrsizeNov 13, 2020

Hello Kimberly, We are very sorry to hear this and we want to make sure we fix this issue, We do however always advise for you to speak to your healthcare provider to make sure this would be a good fit for you. We will be in touch via email. Thank you -The Jawzrsize Team