Jaxons M.
I really liked it til it broke ...
I really like the idea of improving my jaw/face/neck muscles- and got into using the beginner. After 3 weeks the bite zone tore...? I received a refund and ordered the 4 pack. This time it took only 3 days before the beginner tore- in the same place!! What is going on? Hey- I am 64 yr old woman and your beginners tear so easily? 2 stars is probably too high. You did give fast refund -- after my 3rd email... You guys could not see the photo of it cut in half? Nice idea but your beginner product is waaay too weak... Other note- the 4 pack had no instructions- which one follows the beginner, whcih one after that? Poor communication-- too much Hawaii-mind? Was excited --now sadly disappointed...
Response from JawzrsizeOct 1, 2020
Aloha! We appreciate you giving us your feedback, and we sincerely apologize for any frustration. We are more than happy to replace any devices that are defective or broken! We will contact you shortly to arrange your replacement devices. If more information is what you need, we have got you covered! :) For a detailed breakdown with pictures of all Jawzrsize resistance levels as well as a suggested starter workout plan and much more, please visit the "How It Works" page of jawzrsize.com! While you're on the website, please also stop by the "FAQ's" page! There, you'll find many answers to specific questions. You may find it helpful! And of course, we are here at [email protected], ready and willing to answer any questions you may have. :) We will be in touch with you soon to see how we can best assist you! Mahalo, -The Jawzrsize Team



