Dominic R.
Mine broke within a few weeks of having…
Mine broke within a few weeks of having it.
Response from JawzrsizeDec 3, 2019
Aloha Dominic, Sorry about the issue. We are here to help. We will be in touch and make sure to get you taken care of.
Jawzrsize is a revolutionary fitness workout. Burn face fat and define your jawline with 40 lb of resistance with this revolutionary facial workout.
Jawzrsize (jawzrsize.com) has 5,079 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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Dominic R.
Mine broke within a few weeks of having it.
Response from JawzrsizeDec 3, 2019
Aloha Dominic, Sorry about the issue. We are here to help. We will be in touch and make sure to get you taken care of.
Rowyn D.
I do not have my product. The last update was the 21st of November saying it’s on its way.
Response from JawzrsizeDec 3, 2019
Aloha Rowyn, Sorry about the issue. We are here to help. We will be in touch and make sure to get you taken care of.
M Andreas K.
Awful customer service. Bought masterpack and the only suitable item lasted 2 weeks. 60 days money back guarantee is useless , they will not refund. They promised to send a replacement but this package is lost by Fedex . They tell me i have to wait up to 20-30 business days for the investigation .
Response from JawzrsizeDec 3, 2019
Aloha Andreas, Sorry about the issue. We are here to help. We have been in touch and will make sure to get you taken care of. Mahalo
Rita B.
This device hurts my jaws, even after about 30 second. Really sharp pain on the side of my head. I don’t need a T-Shirt.
Response from JawzrsizeDec 31, 2019
Aloha Rita...I am so sorry to hear this...you may have been biting down past the point of resistance and or have some gingivitis going on..You also started with a level 2 advanced original . .I would be happy to refund your order or send a beginner Pop N Go. I have reached out to you via email and phone and text with no reply. Please be assured this is NOT the common result using our product.. Again thanks for trying Jawzrsize Brandon Harris
Ricky Renzhi H.
0 star! I sent a serous question to the customer service, NO body response.
Response from JawzrsizeDec 31, 2019
Aloha Ricky I am so sorry to hear this! The best way to reach customer service is [email protected]. We are a small family owned company and try to answer as many emails as we can M thru F 8am to 5pm. Please let us know if we can assist any further ...Mahalo and thanks for being a part of the Jawzrsize Team ! Brandon
Diego A.
Never got my items
Response from JawzrsizeDec 31, 2019
Aloha Mr. Arreola, I am so sorry to hear this...did you file with PayPal ? We show delivered but please contact me 808-859-5299 and I will personally solve this issue for you !100% Happy Customers is my Mission !! Mahalo Brandon Harris CEO and Inventor Jawzrsize
Tineke
2 of the 3 balls were broken within 2 weeks.
Response from JawzrsizeDec 31, 2019
Aloha Kees, I am so sorry to see you had an issue with premature cracking. Your order was a single unit of level 4 Elite Jawzrsize. Please reach out to me 808-859-5299 and I wil be happy to make it right for you ! It is important to Chew to the range of motion NOT through the range of motion. As soon as you feel resistance stop or static hold till failure. Jawzrsize is a wear item like brakes on a car they can wear out faster with overuse. For more tips visit our Instagram and Facebook pages and You tune videos...look forward to hearing from you...Mahalo Brandon Harris CEO and Inventor Jawzrsize
Mohammad
The small things that mold to my teeth did not mold to my teeth!
Response from JawzrsizeDec 31, 2019
Aloha Mohammed , So sorry you had an issue molding those . Try using a mirror and trying the fitting before boiling . I would be happy to facetime with your and we can mold together . It is important to boil to 28 to 30 secs on a good boil then shake off excess hot water then put in bottom teeth and reach over for top teeth. Bite down firmly for 15 secs and hold the corners of the bite strips down to mold them round like the unit. This ensures they won't pop out because the corners are exposed. Remove and rinse under cold water to set molds. It is similar to sports mouth guards in that respect. Please reach out to me 808-859-5299 and I will get you personally taken care of...Mahalo Brandon Harris CEO