Mr. Nathan R.
Never received order
Ordered my product and even after a month waiting, i still haven’t received it. My opinion of the company may change depending on the outside of my claim, which I hope includes the cost of shipping
Jawzrsize is a revolutionary fitness workout. Burn face fat and define your jawline with 40 lb of resistance with this revolutionary facial workout.
Jawzrsize (jawzrsize.com) has 5,079 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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Mr. Nathan R.
Ordered my product and even after a month waiting, i still haven’t received it. My opinion of the company may change depending on the outside of my claim, which I hope includes the cost of shipping
Brent M.
This product is a great concept but poorly designed and produced. The teeth clamps never stay in place... hence the device pops out of my mouth repeatedly. Increase the size of the bite plate plugs so they actually stay in the main piece. Very disappointed. Looks great on tv but actual product itself is garbage.
Response from JawzrsizeMay 3, 2020
Aloha I did look at your order and you ordered a Pop N Go. These are designed not to have the bite strips. Hence the reason why they fall out. They are designed to not have those. Hope this helps. Mahalo
Daniel
Ordered the total transformation kit a month ago, emailed them last week about where my order or is and received no reply from the company.
Response from JawzrsizeMay 3, 2020
Aloha If you email [email protected] we will be able to provide you with the shipping information. Mahalo
Ken G.
Great u tell me the cost plus shipping,fine but u never said I had to pay £13-61 customs charge😖😖😖
Response from JawzrsizeMay 3, 2020
Aloha If you email [email protected]. We can reimburse you for that. Mahalo
Tom W.
Do NOT give Jawzrsize your email address! I bought from them and my product arrived today. Today I also started getting spam mail (not marketing email from Jawzrsize but spam "Get extra money from home" emails from other companies). I know for certainty that it is Jawzrsize because I gave them an email address that I set up only for them. This is unscrupulous. I wish I had not purchased from them!
Response from JawzrsizeMay 3, 2020
Aloha We do not send out spam emails. All of our emails are from Jawzrsize about promotions. Mahalo
Adam
I would've given no stars if it was possible. I ordered the total transformation kit with priority shipping well over a week ago. It still has not shipped. When I contact customer service/Brandon I get generic responses. Finally to keep me from emailing again they created a shipping label and said my order was on its way. When you check the tracking number they never shipped it. They simply create a shipping label and say it's on it's way but USPS never receives the package. STAY AWAY FROM THIS COMPANY!! They take your money and never ship the product. Edit: Almost immediately after I submitted my review I received an email stating they shipped it last Thursday and today is Wednesday. I paid for priority shipping and it was supposedly shipped from Huntsville, AL to Roswell, GA. It was never shipped. When you check the tracking number it shows they never delivered it to USPS. They simply made a shipping label. This company has poor business practices. I shipped something to my brother from Roswell, GA last Tuesday and he received it by the end of the week. DO NOT USE THIS COMPANY! THEY WILL TAKE YOUR MONEY! Edit #2: After replying to the email they promptly cancelled my order and supposedly refunded me. I'll update this when I see the credit hit my bank account. Long story short...they lied to me. They stated it was shipped when it didn't.
Response from JawzrsizeApr 29, 2020
Aloha Adam, I am sorry you feel this way. We were having delays with COVID-19. Was your issue ever resolved? I will be more than happy to correct this. Email [email protected]
Koki K.
It's been a month now since I bought the product and I am still waiting for it so I can't say anything when I haven't use or receive the product.
Response from JawzrsizeApr 26, 2020
Aloha! I am email you now in regards to your order.
N W.
Shocking customer service Lost twice apparently and at no point did I get an apology or any help ....I had to chase and chase to get a refund......having a good product is one thing but looking after your customers will make it succeed
Response from JawzrsizeApr 25, 2020
Aloha While reviewing the email communications. I see that your package was lost in transit. Not only did we apologize for the mistake we also refunded you and sent out another order in hopes it wouldn’t get lost the second time around. The second order placed is showing it got delivered on the 22nd as well. I do apologize that you didn’t have in your opinion the best experience, but we did everything to communicate with you and try to get your package and it seems the second time it went though =)