jawa.ggReviews of jawa.gg

I recently had a highly unsatisfactory experience with Jawa.gg, a marketplace I had hoped would be a reliable platform for buying and selling PC components. My ordeal began with a transaction that quickly spiraled into a dispute, revealing the platform’s lackluster support and problematic dispute resolution process. Firstly, the platform’s interface, while seemingly user-friendly, masks an underlying inefficiency in handling transactions and disputes. My issue involved a clear case of buyer misconduct, yet the response from Jawa.gg’s support team was painfully slow and ultimately unhelpful. The lack of timely and effective communication only exacerbated the frustration. Moreover, the dispute resolution system seems heavily biased against sellers, putting us at a significant disadvantage. Even when provided with evidence and a clear explanation, my concerns were dismissed, and the resolution offered was far from fair. This incident has not only resulted in a financial loss but also a significant waste of time and energy. Lastly, Jawa.gg’s policies on ensuring the accuracy of item descriptions and the integrity of transactions appear to be ineffective. This inadequacy has allowed for an environment where buyers can exploit the system with little to no repercussions. In conclusion, my experience with Jawa.gg has been utterly disappointing. The platform’s failure to provide adequate support and fair dispute resolution, combined with its inefficient policies, has left me feeling disillusioned. I would strongly advise potential users to consider other more reputable and reliable marketplaces for their PC component needs.

Everything good no problems at all

Excellent. I’m very happy with Jawa. I have been able to sale my builds a good prices and giving excellent quality to the market. I was not able to have to many sales through other ways.

I haven't had any issues so far, even though I have only bought 2 things so far, still I will keep buying from here and will notify you of any issues should I have any.

Great site so far I have not had a problem. I want to keep testing the site I would like to make all my used part purchases on Jawa. As it is now the community needs to grow so I don't have to fall back to eBay.

I ordered 2 computers, both from a different seller, 1st in that arrived was great, exactly what i needed, second one arrived on Monday Feb 5th, gpu was DOA, I reach out to the seller and explained the trouble, we messaged back and forth a few times, then I open a disput to get the situation fixed. On Feb 6, support sent an email saying they have email the seller and are waiting for a response. On Feb 7 I message support just to find out how long the seller has to repspond and just better understand how the process works. Have not yet recieved a response. Its now been over 48 hours since anyone has contacted me in any regard, I messaged the seller again and explained that support was trying to reach him in regards to the matter and asked him to please repond when he is able. Seller has now also gone unresponsive. Frankly, Ive been extremely disappointed with JAWA. After reading so many positive reviews; on several websites; I had high expectations and I must say JAWA has fallen far short of them, This company really has a long way to go in terms of customer service. *update/reply to jawa* I said in the review that you replied on the 6th. And I would be more that happy to send proof the multiple emails that were sent. Yes, I was ultimately given a return label; finally. The point is that you have a chat option on your site, however, no one is EVER available through that option. And support is unacceptably slow in replying to emails and infact outright ignores them most of the time and as I said I will be more than happy to provide proof of the email that were sent and subsequently ignored.

the thing i bought showed up

So where to start I am a first time buyer that’s what makes this the worst I think looked around for months then found this website checked out a lot of pcs one I came across very cool the words on the front said OMG AND lit up I was sold just yet until I saw the graphics card and then the price well apon arrival got everything nice and cleaned up couldn’t get the box opened it was wrapped real good had to rip the box open not an issue as long as you have a box you can securely ship it back if needed right so got the pc waited 6 days when it was supposed to be 4 paid extra for safe shipping went to turn it on and boom nothing . Now customer service is telling me a bunch of things I talked to the seller and he agreed he wanted to take it back and give me a refund and now it’s a awaiting game first time buying a pc never again will I use UPS