Roger B.
Website difficult to navigate.
I find the website very difficult to use. I've needed to call Javafly three times for help. I use the internet frequently and have visited hundreds of websites but I get lost on yours. If I just order something it works fine but if I order something and then look for other bargains, it doesn't seem to have an understandable path back to complete the order. Please have an experienced website designer look at it.
Response from JavaFlyApr 4, 2017
Hi Roger, thank you so much for your feedback, it really is appreciated. We are currently in the process of re-designing the website from the ground up, and we're using a very prestigious and experienced design agency as you mentioned. We're very excited about it, but we are at least 2 months away from launching it. In the mean time we would greatly appreciate a few minutes to discuss the issue you're experiencing on the site, I believe there is a bug which is affecting the experience you and possibly others are getting from our page. If you would be happy to speak to one of our representatives, please drop us a line on 866 209 4203 and ask to speak to Mike. It would be helpful if you could be at your computer at the time, and we will also send you a gift card for your trouble. Thank you again for your time writing this review, and hopefully with your help we can make JavaFly a much more enjoyable experience. Mike @ The JavaFly Team

