Cold Brew ClubCold Brew Club is a better kind of club for a better kind of coffee. They ship 3L of super concentrate direct to your door so you can make up to 9L of regular strength cold brew, enough for 38 cups.
Cold Brew Club (coldbrewclub.co) has 65 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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CarisB
I placed an order over a week ago and now the website is just gone. I tried sending an email to their support based on the order confirmation email I got and have not heard anything back. I have no shipping confirmation, and no way to get in touch, they just took my money and disappeared.
Andrew
Shipping was a bit slow, but it was worth the wait! The cold brew has that strong and smooth flavor of coffee bean that a true cold brew drinker enjoys! I’m so shocked by the few negative reviews on its flavor; I am 100% certain these folks unfortunately don’t know what they’re talking about. Take it from someone who ONLY drinks cold brew over the last couple of years (unless I absolutely have to drink something else), this might be the best I’ve been able to put in my house and not seek out a coffee shop for in a long time!
Caitlen N.
I am a daily cold brew drinker and decided to try this subscription service to save money and extra trips to the store. I regret it. The box is a huge pain, it’s hard to get the cold brew out and then when I put it back in the fridge the spout leaked everywhere. But most importantly this is the most disgusting coffee product I have ever tasted. It tastes like I’m drinking rancid coffee from an ash tray. Seriously. A strong aftertaste of cigarette ash.
Response from Cold Brew ClubSep 12, 2023
Hi Caitlen, We're really sorry to hear about your experience. We're going to request more information from you so we can issue a refund. If you're willing to give us another try, we can send a new pouch your way. Please keep in mind our cold brew is a concentrate, and meant to be diluted with water in order to create a regular strength cold brew. If you drink it straight up, it is very strong (much like an espresso). -Mike
Bradford M.
Solid product. The coffee comes in a pouch with a spout and a handle. You dilute 2:1 and it's a really good cold brew.
Tawny R.
So tasty and convenient!
ViJai
Shipping took a really long time. When I went to the website to cancel, I couldn't log in. Clicked on the chat icon, no one answered. No message saying it was offline. Nor have I heard back via email. Update: It's been 3 days. Cold Brew Club requested verification of my account but hasn't bothered to contact me nor to confirm my subscription has been cancelled as I requested. "Previous response"? What previous response? I didn't receive any response. No email, nada. Anyway. Thank you for cancelling. You may want to re-think your customer lack-of-service model.
Response from Cold Brew ClubSep 9, 2023
Hi Valeria, We requested more information to ensure we could find your support ticket and order information. It looks like you placed an order with us on the 24th, and it arrived on the 6th. I agree that this is too long to process and ship and apologize for the delay in getting this out. As mentioned in our support reply, our cold brew is now completely shelf stable and does not require refrigeration in transit. Per our previous response we have also cancelled your subscription and are happy to provide a full refund if the product quality is not up to your standards. Sincerely, Mike from Cold Brew Club
Mike
For starters, I like a *hefty* cold brew in the morning, aka a 30 or 35oz yeti. If you're like me, you know this makes 99.9% of CB products out there way too expensive. You have to either buy a jug of premade brew (not economical for daily use), or you buy concentrate that tries to tell you 12oz of coffee is enough (equally uneconomical long-term). Or, you make your own. For years I've made my own, but it gets to be a pain and messy. So I wanted to see if there was a concentrate subscription that wasn't trying to rip me off. I got my first box within a day or two and sure enough it's great quality, comes in a box so it fits high volume, and tastes great. I like that i am not overpaying for some brand/marketing/packaging design. I just want a nice big cold brew in the morning with minimal effort... Until now, the entire industry was telling me, i was asking too much. Drinking my 7th serving from the box (keep in mind im doing 35oz servings) and i feel like i might be able to get 1-1.5 more servings out of it. 8 or so hefty servings is pretty good value for convenience and quality! Going to order more.
Nick W.
The coffee is fantastic, I love it showing up and getting 30-40 days of cold brew. The packaging is a little problematic, the spigot tends to get stuck and can't turn the flow of coffee off. That leads to spills which I don't love.
