Jamesmichelle Reviews | Read Customer Reviews of jamesmichelle.com

Jamesmichelle Reviews | Read Customer Reviews of jamesmichelle.com

Jamesmichelle reviews

Showing 4 reviews with 2 stars · Clear filters

Susan H.
Jun 21, 2026
Tarnishing Turn your skin green JewleryJewlery being sold at high prices
Their jewlery tarnishes and made my skin turn green. They did refund all my money for all three pieces of jewlery. Sadly, I will never buy another piece of jewelry from them. It's disappointing because the styles are really nice. Too bad they can't make theses pieces so that the color doesn't dull and turn the skin green.
Response from JamesmichelleJun 24, 2026
Hi Susan, We are sorry to hear that your experience did not meet your expectations. At James Michelle, we stand behind our products and warranties, and we always want our customers to feel confident in their purchase. We understand your frustration and appreciate you taking the time to share your feedback. We understand that a refund was ultimately issued through PayPal, and we're glad a resolution was reached. We wish you all the best moving forward. 🤍 Team JM
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Karen S.
Jan 7, 2026
Cheap
Cheap. Expensive piece of cheap jewelry. Don’t waste your money. You can’t return.
Response from JamesmichelleMar 31, 2026
Hi Karen, We’re sorry to hear you weren’t happy with your piece - that’s not the experience we want for you. While our policy offers exchanges or store credit, we’d be happy to help you find something you truly love. Please feel free to reach out to us at [email protected] and our team will take care of you. We appreciate you giving us a try. Kindly, James Michelle Team
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BG
Jan 3, 2026
BEWARE- NO REFUNDS ON RETURNS!!
BEWARE- NO REFUNDS ON RETURNS!!! STORE CREDIT ONLY!!! Very cheap looking, light weight and fragile. Certainly not worth the money - more of a $10 piece of cheap jewelry. Also sent wrong item - after lengthy shipping time after I paid for express.
Response from JamesmichelleMar 30, 2026
Hi BG, We’re very sorry to hear that your experience didn’t meet expectations, especially with both the item you received and the shipping experience. We understand how frustrating that must have felt, and it’s not the experience we want for our customers. Our current policy offers exchanges or store credit, and we do our best to make this clear throughout the shopping experience. That said, we truly appreciate your feedback. We’d really value the opportunity to look into this further for you. Please feel free to reach out to us at [email protected] so we can assist directly and ensure you are taken care of. We hope to connect with you soon. Kindly, Team JM
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Kathy M.
Jul 29, 2025
No Money Back - Beware of Small Print
Didn’t care for the necklace I ordered but company would not allow a return.
Response from JamesmichelleMar 30, 2026
Hi Kathy, Thank you for taking the time to share your feedback - we’re so sorry to hear the necklace wasn’t what you had hoped for. We understand how disappointing it can feel when something doesn’t meet expectations. At this time, our policy offers exchanges or store credit, and our team is always here to help guide you through options and find something that feels like a better fit. We’d still love the opportunity to connect with you - please feel free to reach out to us at [email protected] so we can assist further. We truly appreciate you giving us a try and hope to help you find a piece you love. Kindly, James Michelle Team
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