Ann
Fraudulent
Fraudulent, the shop does not exist in Malahide as described, in fact the address brings you to a random housing estate house , I ordered a satin top for 50euro, it arrived 5 weeks later clearly coming from China, rubbish cheap material, in a ball with creases. I contacted the email address given for refund, offered 10 0ercent refund , when I refused offered 15 per cent refund, I refused and it has been passed to a so called returns team .I don't expect to see a refund. Avoid at all costs. I only gave a star because there is no option to give no stars.
Response from JakeandkellySep 19, 2026
We’re sorry to hear that your order did not meet your expectations, particularly regarding the product quality, delivery time and your experience with the return and refund process. Each case involving product quality, returns and refunds is reviewed individually based on the specific order details. We would like to review your case carefully and clarify the status of your return request and refund. Please contact us at [email protected] with your order number so we can locate your case and provide you with the appropriate information. Kind regards, Jake & Kelly