JacksewReviews of jacksew.com

Love my new machine. Great service.

Love my machine! Works great, easy to set up. I had one missing piece that Jacksew sent to me right away!

Great customer service!!

Fantastic company. I am a hobbyist sewer, so I lack a lot of experience. Jacksew helped me through issues that I thought were machine issues but were actually user error. The gentleman who provided me help through video call was professional and extremely helpful. I cannot recommend this company enough!

I recently purchased a Yamata and my husband was able to set it up. I used it for a week and I ran the machine without material under it (new to industrial machines and using a walking foot) in which the thread caught around the bobbin and locked the machine up. I called Mo and he had me bring my machine back to the shop when I returned to the Clearwater area. Mo took the bobbin area apart in front of my husband and explained what I did and how to repair. After he fixed the machine he showed me a few others things about the machine to help in in my learning process. I am wowed by this type of customer service. Allie and Matt were also great in the area of customer satisfaction. I have big plans for this machine. Thanks Jacksew! Claire S

Good working

I recommend everyone to shop with jacksew for all top of the line industrial machines. Had a few issues with my product and Moe and the guys helped me troubleshoot and solved my issues in the quickest manner. Once again these Guys are very trust worthy and men of their words. Customer service is top notch and shipping is fast. They also have the best prices on the market .

These guys are extremely professional. The customer service is immaculate, compared to other places. My machine took a month to arrive .But was totally the fault of the shipping company/weather. Machine was perfectly packaged to ensure no damage during shipment. Looking forward to do more biz with jacksew.