Jack in the Box is an American fast-food restaurant chain founded February 21, 1951, by Robert O.
Jack in the Box (jackinthebox.com) has 171 customer reviews on Five Star Index, with an average rating of 2.0 out of 5.
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My tacos and curly fries were exactly what I wanted from Jack in the Box. However, they completely messed up my main sandwich—wrong sauce, missing pickles, and it looked thrown together. When I asked them to fix it, the staff seemed incredibly annoyed, and I had to wait a long time again. The food is standard, but the service and order accuracy at this location were extremely frustrating.
Ted S.
I ordered a grilled chicken sandwich and the meat was flavoless rubber. I couldn't bite through it. They replaced it with a spicy chicken sandwich. The tiny piece of chicken was as hard as a rock and it just tasted like salt. I tossed it after one bite. All this for over $15 for the combo. Never again.
DRFsr
Jack in the box St Louis Missouri location Central West end. When I mean a awesome awesome over the average restaurant for morning breakfast and brunch this Jack in the box just made some kind of history because this is the best Jack in the box I've been to in the STL city. Keeping it real
Jack
The NEW Jack in the Box in Hinesville GA is horrible. Do not get me wrong. Most of the staff is friendly. But they cannot complete an order without making it the way YOU tell them to. I am no longer going back to this store. They cannot do anything right. Avoid it.
Wade W.
On 3-29-2025 we stopped at the Jack in the Box 3605 Atlantic Ave, Long Beach, CA location, and ended up with the most HORRIBLY tasting pile of CRA* that anyone ever shoved off on us as edible food. So, SHAME of US for revisiting that same location on 11-10-2025. OVERCHARGED to the tune of $14.12 for a simple sandwich. Plus, the food quality had improved only slightly. BUT, what was really nasty was the unending stream of 'Soda Snatchers' who simply walked in and drained literally GALLONS of soda and ice from the self serve unit. Essentially, we paid for a soda, and got NOTHING, while dozens of 'non-payers' had their way with the equipment. SADLY, we stood at the counter for almost 8 minutes, and never could get any employee inside the restaurant to give us a micro second of their time. We hoped to get a small refill to wash down the bad taste of JACK food, but never had the opportunity. YES, we knew that 'JACK' does not provide gourmet meals, but the expectation that some employee would police that restaurant was our minimal, yet unfulfilled hope and expectation. Hopefully, your local 'JACK' does a better job for their customers. They probably can, because nothing could be worse than the Atlantic Ave, Long Beach, CA location.
Jess S Jess Q.
I placed an order through the Jack in the Box app (Order #260222075038838) at Store #3800 in Weatherford, TX. The store prepared the food two hours before the pickup time. When I contacted the store to resolve the issue, manager Laura refused to look at my order number, provided false information about the ordering platform, and hung up on me. The merchant has charged me for a service they failed to provide and is refusing a refund
Ashley
Horrible service sat and waited 40 minutes for an order for the app. When we finally received the food it was cold. Utah has horrible food service they all believe they are in titled.
Leanne
1st time trying Jack in the box. I ordered the bacon & swiss buttery burger meal. It was dry, the bacon was just a little piece on the burger, it was barely visable.The swiss cheese was so thin it was transparent. I will never go there again.
