Manel Rubio M.
Jacket Patta Lebron
Hice pedido de Jacket Patta Lebron. EXCELENTE comunicación. FANTÁSTICA confección. Precio MUY BUENO. Jacket Hub super recomendable.
jacket-hub.com is listed under Needlework & Knitting.
jacket-hub.com (jacket-hub.com) has 613 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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Manel Rubio M.
Hice pedido de Jacket Patta Lebron. EXCELENTE comunicación. FANTÁSTICA confección. Precio MUY BUENO. Jacket Hub super recomendable.
Ryan
Excellent product update and customer service. Will definitely be saving this seller in my favourites for future business. 5*
Kam T.
Thank you for the great service & employees friendly & kindly helped me out with any questions that I asked for thank David.
Jon
The customer service is really amazing. They reply in a timely manner and address all problems efficiently. I had the opportunity of having “David” as my assistant and he made me feel as though I mattered. Not only that, but their products are also great. I received a Logic The Incredible True Story Jumpsuit and was astonished with the quality of the material. It was a little too big, but again their customer service had helped me greatly in getting the right size. Overall an amazing company that has my future business and should have yours too!
Mollie
I have been waiting for my order since early January. I have been told multiple times that my order has been "escalated" to leadership. I was last told it would ship in 3 to 4 days....that was 9 days ago. I'll report back if I ever get it. They respond quickly. They just can't seem to execute what they promise. Looking at filing a more formal complaint with BBB or AG. Will update this review if anything changes.
Response from jacket-hub.comMay 21, 2024
Thank you for your feedback and for bringing this matter to our attention. We sincerely apologize for the prolonged delay in fulfilling your order and the repeated promises that have not been met. We understand your frustration and disappointment. Our team is committed to resolving this issue for you. The delays you’ve experienced are not reflective of the service we aim to provide. We take full responsibility for the miscommunication and the delays. We respect your decision and are ready to cooperate fully with any inquiries from the Better Business Bureau. Please do not hesitate to reach out to our customer service team for any further updates or assistance. We genuinely hope to restore your confidence in our service and will keep you informed of any changes regarding your order. TEAM JH
Taimus W.
Jacket-Hub gave me extraordinary service, delivering the exact product I needed and getting it to me in Australia within two weeks of ordering it. David was tremendous, keeping me informed and relaxed and confident - and he also delivered on his promises. Brilliant all-round. The jacket only needed slight tailoring. Genuine 5 stars - not a bot.
koestinawan A.
Thanks adam
Ella Y.
Thanks for the help from Adam