Ian P.
Great product and process
Very smooth buying experience and very willing and helpful with the exchange process due to me ordering the wrong size initially. The jacket was absolutely perfect.
jacket-hub.com is listed under Needlework & Knitting.
jacket-hub.com (jacket-hub.com) has 613 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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Ian P.
Very smooth buying experience and very willing and helpful with the exchange process due to me ordering the wrong size initially. The jacket was absolutely perfect.
MR MICHAEL G.
Great product, shipped on time!
Klemens D.
Ordered NFL Sideline Cape, arrived about three weeks later and was very large for a size medium. Nice quality, heavy cotton lining. Customer support sent me a smaller one for $50USD, which was for shipping charges. The XS was nice, but the lining was thinner.
Mary
sooo what's up I'm mary and no I'm not one of them bots this is an honest review y'all and lowkey I know there's a lottt of bad reviews probably people who had bad experiences on here about jacket hub but I ordered my man's hoodie (chishiya from aib) and I got it within 9 days so I don't think dis a scam chat and I love this hoodie so much y'all I love it. so jacket hub was the only website I thought was real while trying to get the chishiya jacket and trust it's legit I love this y'all I can't even complain and guys I'm a really picky person so if I get something I don't like ima crashout and give a bad review but this got me in my seat chishiya stan forever bro 🤞 btw for the people who are like me I got details so it does have the Nike logo on the arm and it was in the correct size bro it's comfy on skibidi bro and I love jacket hub we locked in twin 💯💯 it got the correct colors and all that i got photos too but i cant put a photo sadly but thank you to jacket hub 💓💓🙏😝
MB
Bought a Cardinal Copia jacket in Blue a few months ago. I loved it so much I bought a Red one. Again I cannot find fault with the service provided by the Sales team and delivery was prompt. However, the quality of the red jacket was not quite up to the standard of the blue one. There are way fewer sequins and you can see a lot of the red mesh material. It doesn’t quite have the same impact as the blue one, so I’m a little disappointed with my second purchase.
Response from jacket-hub.comMay 9, 2025
Dear MB, Thank you so much for sharing your honest feedback. We’re genuinely sorry to hear that the Red Cardinal Copia Jacket didn’t meet the high expectations set by your previous purchase. While we’re glad you were happy with the service and delivery, we truly regret the disappointment with the jacket’s detailing. Every item is handmade and may have slight variations, but we always strive for consistent quality. Please don’t hesitate to reach out to our customer support team with your order number and photos of the jacket — we’d love the opportunity to look into this further and make things right for you. Your satisfaction means a lot to us. Warm Regards Dordal Alvin
Tanya M.
I ordered the White Taylor Swift Lover Cardigan with pink hearts on February 16, 2025. I reached out to the company March 25th because I didn't receive the order. I received the cardigan on March 31st and it was not what I ordered. They said they would send the correct cardigan if I paid an extra $40 for the shipping. I couldn't understand why if they made the mistake by sending the wrong product, why I had to pay to have the correct product that I paid for sent to me. I will never order from this company again! Not a happy customer at all!
Response from jacket-hub.comMay 9, 2025
Dear Tanya, Thank you for your feedback. We're truly sorry to hear about your experience and any confusion caused. We’d like to clarify that the cardigan you received is indeed the correct item as displayed on our website. The original design of the Taylor Swift "Lover" cardigan features an ivory/off-white base with pink hearts, rather than a pure white shade, which may have caused some visual misunderstanding depending on screen settings or expectations. We value your satisfaction and appreciate you bringing this to our attention. If there's anything further we can do to assist or improve your experience, please don’t hesitate to reach out. Warm Regards, Dordal Avin,
Randi S.
Thank you for your great customer service. It was efficient, quick, and friendly. Thumbs up!
Michelle
So impressed by my blue Cardinal Copia jacket, I went back and ordered one in red. Service was very helpful and delivery was on time.