MAHSHID Y.
I wish I had read the reviews before…
I wish I had read the reviews before shopping The worst experience that I’ve had from online shopping They don’t show any size guide and I bought both S and M, and they still don’t work for me. I always wear S and in some clothes M I asked them to return they said credit store within 10 days😕 I wish they knew what they are doing For this price this product doesn’t make sense at all! This is my first time writing a review since I’m really overwhelmed Never recommend to anyone Don’t deceive they don’t look like their pictures
Response from IVY SwimwearOct 13, 2025
Hi there, We’re truly sorry to hear that your experience didn’t meet your expectations. We understand how frustrating sizing can be, especially when trying new brands online. For clarity, we do provide detailed size guides on our website and our customer care team is always happy to assist with fit recommendations before purchase. Regarding returns, our policy offers store credit within 10 days so customers can exchange for a different style or size, and we often provide additional discounts to make the process easier. We also appreciate your feedback on product images—we take great care to showcase our designs accurately, and we’ll be reviewing this to ensure everything is as clear as possible. Your feedback is very important to us, and we’ll be sharing it with our team to keep improving. We hope we’ll have the chance to give you a better experience in the future. 💕 Warmly, The Ivy Swimwear Team


