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DON’T BUY FROM THIS COMPANY!!!
DON’T BUY FROM THIS COMPANY!!! I received two bathing suits that I would like to return as the sizing is not as advertised. Their website claims that I would get a reply in 2 days. It’s been 7 days and I’ve heard nothing so far. Emailed three different emails with my request. Website also states returns should be made in 30 days. Very frustrating. The customer service is terrible!! DO NOT BUY!! Order #1102543
Response from IVY SwimwearOct 13, 2025
Hi there, I’m so sorry for the delay in getting back to you—we completely understand how frustrating that must feel. Please rest assured we’re here to help! Our returns are accepted within 30 days, and we’ll make sure your request is taken care of quickly. If you could kindly share your order number with us, we’ll review it right away and send you the return instructions so the process is smooth and easy. Thank you so much for your patience—we truly value you and want to make this right. 💕


