AppleReviews of itunes.com

The iTunes is not reviewing

À fuir.. J'ai fait opposition à des achats sur leur site suite à 1 piratage via tiktok. Apple n'a rien voulu entendre malgré mes demandes de remboursement. Le comble, c'est que je n'ai pas d'équipement Apple. Et vu leur mauvaise foi, je n'en achèterais jamais..

Very poor customer service was charged for a year of service after a trial period and called 5 days after I found the charge. Apple took the subscription off my phone only to be told it could take up to 48’ for a refund. Checked with AE only to find “agreement” does not let you have a yearly refund for 5 days of unused service. Next time I will by from a different company.

My iTunes account was disabled and the appeal to have it reactivated was denied with no explanation or recourse. Customer service is worthless and provides no compensation for losing hundreds of purchased songs. One would expect a large company like this to have some semblance of support, but it does not. Very sad.

Wie ist es möglich, dass eine Firma wie Apple eine so dermaßen schlechte Software wie "musik" herausgibt?

Una vergogna , ho acquisto un abbonamento per sbaglio, neanche dopo un minuto ho mandato la richiesta di annullamento ma è stata rifiutata senza motivo ho rimandato un altra ma niente, ho chiamato il supporto clienti e dopo 40 min di chiamata mi dicono è così non c’è rimborso e senza motivo anche se per diritto di accesso mi aspetta entro 14 giorni dall’acquisto ma boh non so come chiamarli

Ordered a couple of things on Prime Video via my phone (so Itunes). Asked for a refund via Prime who agreed but then the actual refund was declined automatically by Itunes. No reason given and when phoned they couldn't reverse in their words 'as it's automated.' So no films and no money. More importantly no more purchases by me.

Leider ist die Suchfunktion seit Anbeginn die selbe und seit Anbeginn gleich unterirdisch schlecht. Sehr oft spricht sie auf eine Suche einfach nicht an, obwohl es Ergebnisse geben würde. Und wenn man etwas kauft, verschwinden die Titel gerne mal nach ein paar Jahren aus der eigenen Mediathek. Der Kundendienst antwortet dann monatelang nicht auf die entsprechende Reklamation. Der Store ist eines solchen Konzerns total unwürdig. Schade, dass sowas Wichtiges dem Apple-Management egal ist.