AppleReviews of itunes.com

Man kan ALDRIG få det til at fungere på itunes store, når man en sjælden gang gerne vil købe en sang eller leje en film. Det er en helt forfærdelig oplevelse, og så frustrerende. Intet fungerer. Man skal logge ind titusind gange mens man er på siden, og man kan ikke få lov til at opdatere sine konto- eller kortoplysninger. Det er så ringe. Er helt perpleks over at så stort et firma laver så dårlig en hjemmeside/app til deres kunder.

Very horrible customer service I’m switching over to Samsung sick of Apple and ITunes

Apple disabled one of my icloud accounts and does not know how to reset it while also being caught in a lie via email by letting me know they fastidiously made a phone call to me and I was sitting with the phone in my hand. I lost about 1000$ eotyh of apps they could not trouble shoot or fix They have also dishonestly took bogus and duplicate charges to my account for no reason? I have bought my last Apple product. They have a very unethical way of doing business. Yah I know, not Apple right? Yes spple crooks!

In theory, iTunes offers an incredible selection of music, but only at 256Kbps which is significantly lower sound quality than what you would find on a CD. Until iTunes offer Lossless quality music, equal to CD quality, there is no point in making any future purchases. Currently, it is also cheaper for me to buy the CD, rip it at Lossless quality, and then sell the CD on. Movies and TV shows, even when purchased at HD quality, have a similar quality problem vs. what you would find on Blu Ray. Having the convenience of downloading your music, TV or movies is definitely an advantage, but why settle for lower audio or visual quality?

Itunes is horrible and really frustrating, soooo over engineered and everything about it takes far to long. If i could give no stars i would. Iv put my ipod onto a golf tee and hit it with an old 5 iron. Nuff said.

I cancelled my subscription yet I haven't received any refunds

Ich habe eine App gekauft und wollte den Kauf nach 5 Tage widerrufen. Apple meinte, dass ich auf mein Widerrufsrecht verzichtet hätte, was ich nie habe. Mein Geld habe ich daher nicht zurück bekommen, obwohl ich ein Recht darauf habe.

There was 2 in-app purchases that were not authorized and I didn't purchase them. Dates are April 29th ($9.99) and one other one on March 4th. Having a new phone and people knowing your password or can just put the phone in front of your face to authorize a purchase isn't fair. Setting up restrictions doesn't work. I contacted iTunes and Teri was very unhelpful. She didn't tell me why she wouldn't refund me, but kept copying and pasting the rules. Which when I read them, didn't explain anything. Then she wouldn't cut me a check for all the money left in my iTunes account so I can close it and be done with Apple. Teri was rude and inconsiderate.