customer
The selection of the venue
The selection of the venue, the communication
Response from It's Just LunchDec 1, 2025
We are happy you are enjoying the location of your dates and communication with the matchmaking team. Cheers and happy dating!

The It’s Just Lunch Difference: Personalized Matchmaking. High Touch Service. Guaranteed Dates. Our dating experts provide an enjoyable alternative to online dating websites.
It's Just Lunch (itsjustlunch.com) has 665 customer reviews on Five Star Index, with an average rating of 3.4 out of 5.
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665 approved reviews, newest moderated first
customer
The selection of the venue, the communication
Response from It's Just LunchDec 1, 2025
We are happy you are enjoying the location of your dates and communication with the matchmaking team. Cheers and happy dating!
Joseph D.
Meeting new people! A little slow and clunky with matches.
Response from It's Just LunchDec 1, 2025
Thank you for the feedback, we have passed this along to your matchmaking team.
Roman
IJL does a good job of finding matches for singles. They keep you in the loop throughout the process.
Response from It's Just LunchNov 18, 2025
Thank you so much! We look forward to more feedback on your upcoming dates!
Sandra
I joined IJL April of 2025. I started out talking to Heather one of the matchmaker s. Heather was really good at talking and getting me all pumped up about these quality dates I was going to have. As a matter of fact she was so good that she had me signing a contract and took my $2800 before I could even think what I was getting myself into. Heather said I would get 8 dates in 8 months. I've had four dates and none of the men were of the qualities that I stressed I was looking for in my interview. They don't know anymore about matchmaking then I do. The communication is terrible. No one calls you back because they don't even have dates to send you on. The Nashville pool is just not there. They take your money knowing this and send you on dates that don't even match just to get your dates in. I spoke with Mike E the director of marketing on the phone for 45 minutes about my complaints and all he did was try and say things that did not happen. He tried to make it seem like it was all my fault. Never once did he offer a solution to the problem or apologize. It is now approaching the end of November and come December I should have been on 8 dates. I have at least three to four left. I have not heard a word from IJL since the director and I spoke in October 2025. Don't even try to get any type of refund because it is impossible. I feel they scammed me and I would never recommend them to anyone. Stay away. Don't waste your money!!
Response from It's Just LunchNov 18, 2025
Sandra, thank you for your feedback. We genuinely appreciate you taking the time to share your thoughts, as they are invaluable to helping our team grow and improve. We are confused as the feedback on your last date was very positive, and you exchanged numbers with him as well, so we apologize that there is some concern with your membership. Rest assured our team is hard at work on your next date, taking your feedback into consideration, and fine tuning the process.
Bill O.
My first date set up by IJL was great. But the woman had no idea I was flying into town just to meet her. Also, the restaurant should have been much closer to her house. It was an inconvenient location for her.
Response from It's Just LunchNov 18, 2025
Appreciate this feedback Bill, will absolutely share it with the team.
Trish
Actual date and the planning regarding the date was convenient and easy. IJL did all the reservations and communication. I just had to show up. However, I am frustrated and disappointed at the slow speed of organizing the dates and matches. It took 2 1/2 months to get my first date. And communication with matchmaker feels limited and equally slow.
Response from It's Just LunchNov 18, 2025
Thank you for your feedback. We genuinely appreciate you taking the time to share your thoughts, as they are invaluable to helping our team grow and improve. We look forward to our continued partnership in dating.
george
I know Jaiye L-IJL is trying. It appears that my location is making it difficult to find a match.
Response from It's Just LunchNov 18, 2025
Thank you George, love has no bounds! We look forward to our continued partner ship in dating.
Anne H.
Dave was great - very personable. It would be much better instead of sending us to restaurants in the city, just let us exchange phone numbers - we can do the rest.
Response from It's Just LunchNov 18, 2025
Thank you so much for taking the time to share your experience thus far! We look forward to more fun first dates!