Almasi B.
Super unprofessional and shipping time…
Super unprofessional and shipping time is lengthy. Website is barley updated and I’ve had an issue using my store credit.
clothing
It's Juliet (itsjuliet.com) has 140 customer reviews on Five Star Index, with an average rating of 1.5 out of 5.
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Claim this listingClothing & Underwear · San Luis Obispo, California
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Clothing & Underwear · Laguna Beach, California
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Clothing & Underwear · Torrance, California
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Clothing & Underwear · Escondido, California
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140 approved reviews, newest moderated first
Almasi B.
Super unprofessional and shipping time is lengthy. Website is barley updated and I’ve had an issue using my store credit.
Maricela D.
Recently purchased the Charlotte Wrap Dress! Fell in love with color and the fabric is amazing. Contacted customer Service via email and they were fast and efficient on all my needs! Exceeded my expectations!!
Lauren Jane Panter L.
I don't think they really have any careful product quality control. I ordered a sweater from them and while it took nearly a month to arrive, I understood that shipping is slow due to the pandemic. Once the sweater actually arrived though everything was downhill from there. The quality of the product was HORRENDOUS. Seams were already unraveling, the pieces weren't even SEWN TOGETHER so that edges lined up, and it was in the oddest scalloped shape along the button edge which was NOT how it was pictured online. I immediately started the return process. This company expects you to cover return shipping costs, which for me was about $12. I dropped the sweater off, sent them the tracking information, and then, once again, WEEKS later had to request the refund on the sweater! RIDICULOUS. This company has robbed me of $12 still because I had to return the most outrageous excuse of a sweater that they had the audacity to charge $30 for. DO NOT BUY FROM THIS COMPANY.
DFM
Lived up to my expectations!! All the items I ordered were top quality. Kudos as well to their customer support. Very professional! 10/10 highly recommend; will order again.
Amy
DO NOT ORDER FROM THEM!!! I ordered a skirt which I received over a month later that looked completely different than what was advertised on their website. Cheap, poorly made and ultimately unwearable. They say they are an LA company but this garbage comes from China. All comments are limited on social media so real customers can’t leave feedback. Save your time and money!
S……………
This company has literally wasted my time since MAY. Lying saying my other half of my shipment was in transit. Horrible customer service not following through of investigating my package. Never thought to refund or resend the product. Literally now in September I had to send a forth email demanding a refund. To think PayPal never investigated my claim and supports this scamming business by providing service. Save yourself the torture and don’t bother!!!!!!
Anonymous
so disappointed. I've been waiting over a month for a shipment and they can't even provide me with a tracking link that works. All of my items are being shipped separate so who knows when they will arrive
Vvn
shipping took SO long over a month and the dress ended up being too big. i waited for a special event and already ordered it a month in advance. it STILL didn’t even come on time. i had to order from amazon and that dress looked way better. i also think they buy from aliexpress or alibaba. SAVE UR MONEY