ItsHot.com Diamond Jewelry & WatchesReviews of itshot.com

Awesome customer service! Joan was so nice and helped us with all our questions. I lover their jewelry collection, so many beautiful pieces. And the prices are great, too. Highly highly recommended!!

I bought a 7 row diamond mens braclet I had seen it online which I was very afride of spending that type of money without seeing the piece in person... Well I must say I was very satisfyied with my purchase... Now Im thinking of buying the Gucci Diamond watch just want the price to drop some more... Thanks again

Ordered a ring for my fiancé and had them replicate a ring for me from another site so ours would match. Came out perfect, Mark was the person who helped us from front to back and followed through with everything. Great work!

After reading the reviews here, I felt I had to take the time to tell you about my experience. I ordered some products all the way to Norway, and yes, there were a lot of fees and customs duties, but it shouldn't go to the detriment of the store. When I received the goods I had hopes that it would look as exclusive as in the pictures, but I didn't expect anything. For the prices they have, the products are good enough, especially in relation to how much fraud there is around. The diamonds are of very low quality but it is real, and you get what you pay for. One of my products had a defect, and when I contacted customer service and explained the situation, we came to an agreement after some time and I was sent a new product. So my conclusion is that those who order from here should be aware of what they are paying for, and the store lives up to its promises. I will give them a thumbs up and have no hesitation in ordering from them again. By the way, I would like to order a new leather strap for my watch, as it has become worn after a lot of use. Regards, a very satisfied customer

As I watch all the negative reviews and the response back to the customer it amazes me to see It'sHot stick up for themselves. I'm honestly scared to shop for jewelry anywhere else online. My first purchase was some years back but I bought my fiancé her ring here, tested to be sure as I spent $7K on it, and it was genuine. The lab asked where I got the ring from and how much... They were astounded at it and more so, the cost.

I've already bought several pieces of jewelry from this establishment, and I couldn't possibly be more thrilled. The quality AND prices are phenomenal--- and so is the customer service (Mark is literally THE BEST).

I highly recommend the team at ItsHot for their professionalism and friendly service. I recently purchased a mind-blowing Cuban link chain with diamonds here and I am captivated! The quality and workmanship were excellent, and the jewelers and sales staff go above and beyond to ensure customer satisfaction with their product, they completely custom made the chain to my specifications. Thanks!

The most amazing service. Everyone was just lovely and went through everything with us to make sure no details were left out and we received regular updates on the progress asking for our confirmations that we liked the results from original rough sketch to the computer 3d model, to showing us the wax, casting and to the finished piece. The custom pendant we did with my parents for my little sis came out perfect! We definitely recommend ItsHot - ultimate experience!