ItsEasy Passport & Visa Services Reviews | Read Customer Reviews of itseasy.com

ItsEasy Passport & Visa ServicesReviews of itseasy.com

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ItsEasy Passport & Visa Services

About ItsEasy Passport & Visa Services

Founded in 1976, ItsEasy Passport & Visa Services is a US Government registered passport and visa expediting company which has processed millions of passport and visa applications. For emergency passport or rush visa services, please contact our office 24 hours a day at 1-866-ITS-EASY. We specialize in securing expedited US passports and business and tourist visas for US citizens or non-US citizens residing in the United States of America. Based in New York City with retail service centers in Boston, Washington, DC, Houston, Los Angeles and Denver and with additional passport and visa processing centers located in key cities, ItsEasy is one of the largest and most established names in the business. We provide easy to understand passport and visa overviews, instructions and forms as well as technology including real time order tracking, on-line chat services, automated email updating, fully dynamic web site feeding off the most up-to-date requirement changes and the highest levels of digital security available. ItsEasy has a dedicated team of specialist ready to assist you and provide the industries only true 24/7 call center.

ItsEasy Passport & Visa Services (itseasy.com) has 83 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.

Also known as: itseasy.com
Website: itseasy.com
Category: Activities & Tours
Location: New York, New York
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 23% of reviews.
Latest: Most recent review: September 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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ItsEasy Passport & Visa Services reviews

83 approved reviews, newest moderated first

AB
Aug 18, 2017
Very friendly and knowledgeable staff
Very friendly and knowledgeable staff. Efficient and excellent service.
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Sarah L.
Jul 31, 2017
They made my impossible visa possible
I would not have managed this process of getting a Chinese visa without this team. They went above and beyond to make sure I got my visa in time, answered all of my questions, and made a difficult process go over smoothly. I'd recommend this company to anyone!
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Eitan H.
Jul 27, 2017
Don't make the mistake of trusting this service.
I wish I hadn't ignored the hundreds of negative reviews on every other review site. My experience with ItsEasy was comprised of terrible customer service, hidden fees that came up days after I signed the contract, and an almost missed vacation.
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Sara VanderLind R.
Jul 21, 2017
The service is 5 star!
The service is fast, friendly and thorough!!
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Toby P.
Jun 10, 2017
Totally delivered as promised.
Totally delivered as promised.
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Tanya
May 16, 2017
Friendly service
Friendly service, visa service completed in the promised time without any complications or extra hidden charges!
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Kaj-Bjorn
May 8, 2017
The rep I had was Kyle Lawrence and I …
The rep I had was Kyle Lawrence and I feel as he went above his duty to help me get an expedited visa. Quick and thorough on information needed and pleasant in his responses. Great work!
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Kier P.
May 8, 2017
Excellent!
I had to get my visa for China while I was in the UK for business. With this, I unfortunately had to ship my passport internationally to the LA office. However, with the help of Kyle Lawrence, everything went so smoothly and off without a hitch. Kyle was constantly keeping me in the loop as to the status of my visa application, the whereabouts of my passport (while it was across the globe away from me), and was sure to keep my priorities in mind to get my passport back to me safely and a timely manner. Thank you to ItsEasy and Kyle for your excellent work and all of your help for getting my visa for China and my passport back to me in the UK safe and sound.
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