iTripReviews of itrip.net

Run!!! Worst vacation rental ever! So many issues with this home. Nothing as advertised, fraudulent advertisement. We stayed in Charlredon, SC the first week in June. The chairs where and couch was broken. The ceiling was leaking water from the recess light, we where terrified the house would burn down! the kitchen sink leaked and the refrigerator was missing shelves. Broken kitchen chairs, wood flooring was in the master bedroom. The house was filthy! Hairs, crumbs, trash, change, bugs all in the couch. Bugs and trash under the couch. The grill was rusty and had leaves all in it! This place!! Horrendous. THE OWNER would not come and address any issues. Very rude and unprofessional. He or she would not identify who they where and would only text, not call. They did offer for us to leave and they would refund us the nights we had not stayed. No offense to give us all our money back, or help with other logging. I only stayed because I had my elderly parents. House of Horrors, I only wish I could add my pictures! Run!!

Booked a vacation on lake Travis. We were in our way with confirmation in hand when they told us it had been cancelled and it was Airbnb’s fault. We called Airbnb who had no record of cancellation. They took no accountability. Don’t book without alternate plans.

Would give ZERO stars if I could. Contacted them about cancellation policy due to the State of Emergency declared in Florida if the pipeline wasn't brought back online. Their response: "That's not true at all. Thank you." Rude, ignorant and unprofessional! Book through another company!

Don’t book with this place. We booked a condo on the beach in February and now 1 month before we leave the owner canceled our trip. Now guess what there’s no where to go in Gulf Shores, AL at least not on the beach. Now we’re forced to cancel our vacation. Buyer beware!!!

Pirate Queen Kure Beach NC We were there for a small family reunion. With the hustle and bustle of being on vacation and excitement of seeing everyone, going through the rental house with a fine tooth comb was not on the top of our list the first day. You would expect it to be clean and ready for use. By the second day little things were noticed, but we did not think too much of them. For example the master bedroom comforter had multiple stains, the blender was crusted with the remnants of old drinks, two of the showers had sand in them that was certainly not ours since we had not even been to the beach at the time it was noticed. Towels in the bedroom on the first floor had make up stains on them and since it was my sons room and he does not use make up clearly they were stained prior to our arrival. Overall our stay was great since the house was a good fit for all of us and the location was excellent. We would not even have mentioned any of the cleanliness issues except now I am being charged for soiled linens! If we did soil linens I would not dispute the charges, but when you check in and linens are already soiled it is a problem!!! If renters are going to be charged for soiled linens then the house better be in EXCELLENT condition upon arrival! That was far from the case with this house. I would not recommend this house due to the fact that it is the renters responsibility to make sure the house is in the proper condition rather than the owners! As I said when you are on vacation anywhere but especially at the beach you just want to enjoy you stay and it should not be your responsibility to make sure there are no issues with the house that you could be charged for.

Do not use this company. Very unprofessional and their cancelation policy is shady at best.

DO NOT USE iTRIP!! If I could give zero stars I would. Prior to arrival, all calls were returned and promises were made. Once we arrived, all communications stopped. We called and texted with help requests to no avail. These folks are in waaaay over their heads!

We rented through itrip vacations steamboat springs and were completely ripped off! Do not rent from them!