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IT Retail Reviews | Read Customer Reviews of itretail.com

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Administration & Services
IT Retail

IT RetailReviews of itretail.com

4.560 reviews
Administration & Services
191 W. Big Springs Rd, Riverside, California

Call Directions Website

IT Retail4.5

Reviews60 About Contact

Overall score

4.5 out of 5

Excellent

Average of 60 reviews

Distribution

5★85%
4★2%
3★0%
2★3%
1★10%

What customers rate

Detail scores appear once 5 customers have rated them.

Contact & location

(951) 682-6277
itretail.com
[email protected]
191 W. Big Springs RdRiverside, CA 92507

Call Directions

About IT Retail

IT Retail is a grocery POS software company, focused on creating innovative solutions that keep grocers ahead of the competition and on top of the technology curve. We have developed a comprehensive point-of-sale system that caters to both the grocer and customer.Find Your POSRequest a DemoPricing

IT Retail (itretail.com) has 60 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.

Also known as: itretail.com
Website: itretail.com
Category: Administration & Services
Location: Riverside, California
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 55% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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IT Retail reviews

Showing 51 reviews with 5 stars · Clear filters

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Selma
Jan 28, 2023
Very good support specialist
Very good support specialist
Report
Joseph V.
Jan 26, 2023
Tasin was great
Tasin was great. Polite, patient, quick to diagnose and respond while our store was open and had customers waiting to use our lane.
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Vanessa L.
Oct 17, 2022
Very good job of him
Very good job of Edgar! He help me a lot thanks.
Response from IT RetailNov 2, 2022
We are glad to hear that you enjoyed your experience with Edgar, and that he represented POS Nation well. We look forward to working with you again soon!
Report
Luis M.
Oct 14, 2022
Excelente atencion de Edgar
Excelente atencion de Edgar. Muy paciente, resolvió nuestras dudas y estamos muy contentos de poder seguir trabajando con él.
Response from IT RetailNov 2, 2022
Muchas Gracias!
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David C.
Oct 14, 2022
Emailed support with a question on no…
Emailed support with a question on no tax orders I mentioned a call back would be preferred if possible James Baker made a few attempts to call me. When I didn't answer he emailed me back with all the correct information that I needed. Most support desks would never actually call you back let alone several times! Its so great to know James and IT Retail really care! Just another we are so happy we chose IT Retail and recommend it to other retailers
Response from IT RetailNov 2, 2022
Thank you for your feedback regarding James's efforts. We pride ourselves on delivering service our customers can brag about, and it is great to know that we succeeded with you! We greatly appreciate your business.
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Lina
Oct 1, 2022
Great assistance
Very patient man, helped me calmly to solve my problem. Felt greatly helped :)
Response from IT RetailOct 3, 2022
Thank you for your kind words, and for taking the time to share your feedback of our company! We greatly appreciate you and your business.
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Susana L.
Sep 29, 2022
EXCELLENTE SERVICE!!!
EXCELLENTE SERVICE!!! YOU ARE SON KIND, PROFESSIONAL AND FRIENDLY
Response from IT RetailSep 30, 2022
Reviews like this really make our team proud. Thank you so much for your kind words, and for being a valued IT Retail customer!
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Emiliano C.
Sep 27, 2022
Above and beyond support Service Experience
Edgar was very helpful and helped install new hardware. I believe he went above and beyond to help. I had called several times to the support team and they were not able to assist.
Response from IT RetailSep 29, 2022
We are glad to hear that you enjoyed your experience with Edgar, and that he represented IT Retail well. We look forward to working with you again soon!
Report

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