iTopReviews of itopvpn.com

Response from iTopSep 22, 2021

Hello, This is Alison from iTop Support Team. Sorry for the trouble you have had with our product. We have some partners and they will help to recommend our product. If you do not need iTop VPN you can click the top right "X" icon to close the popup window. For some other products that are recommending this app in their installation, you may need to uncheck the checkbox from some apps when you install that app. If you have already installed iTop VPN and do not need it, please just uninstall it.  Anyway, I have forwarded your concern to our product team and market team. They will consider this kind of marketing activity and make a better balance in the future. Have a good time!

Response from iTopOct 26, 2021

Dear Friend, Thanks for your review and sorry for the trouble. For the popups you got, please contact us at https://www.itopvpn.com/support with more details so we can further look into them and help you. Thanks & regards,

Response from iTopJul 30, 2021

Hi, This is Alison from iTop VPN. All the reviews are real ones from our users. If you encounter any problem with our product, please contact us at https://www.itopvpn.com/support with more details so we can help you to fix it. Thanks & regards, Hallo, Dies ist Alison von iTop VPN. Alle Bewertungen sind echte Bewertungen unserer Benutzer. Wenn Sie ein Problem mit unserem Produkt haben, kontaktieren Sie uns bitte unter https://www.itopvpn.com/support mit weiteren Informationen, damit wir Ihnen bei der Behebung helfen können. Danke & Grüße,

Response from iTopJul 30, 2021

Hello, This is Alison from iTop VPN. Sorry for the trouble you have had with our product. We value the user's experience and feedback, it is our obligation to protect our customer's privacy. We promise we don't and will never store, abuse, or sell user's data. Please do not worry about privacy leaks when using our services. What ads did you get? Our product should not take up many resources. Would you please contact our support team with more details with screenshots at https://www.itopvpn.com/support so we can further help? Thanks for your understanding,

Response from iTopJun 8, 2021

Hi, Thanks for your feedback and sorry for the inconveniences you have had with our product. As we tested, all the process are OK. So first, please make sure to copy & paste the password without any space in front or at the end of it. Then please make sure to check your spam folder or junk mail to find the password resetting email. Sincerely you can contact our support team to help you fix the issue. And we will keep improving our product and services. Thanks for your understanding,

Response from iTopApr 22, 2021

Hello Dennis, This is Alison from iTop Support Team. Thanks for your feedback. Do you encounter any problems with our service or products? Actually, we do not offer telephone customer support, let alone employing someone with Indian accents. If you have any concerns, please send us more details to feedback@itopvpn and we can further assist. Kind Regards,

Response from iTopMar 9, 2021

Hello, Thanks for your feedback. This is Alison from iTop Support Team. Our privacy policy is for our apps and sites, the Google Analytics cookies only used when users visit our website. If you do not want the cookies to be recorded, you may need to avoid accessing our website. Thanks & Regards,

Response from iTopDec 29, 2020

Hello, Thanks for your feedback. This is Alison from iTop Support Team. Please download the latest version from https://download.itopvpn.com/installer/iTopVPN_setup.exe to reinstall. If the issue persists, please take some screenshots to send to [email protected]. Please also download https://download.itopvpn.com/tools/iTopGetInfo.exe>> double click to run this tool on the problem PC>> click 'Save report to Desktop' >>find iTop_Debug_Info.zip on your desktop >> send us the zip file to [email protected]. We will analyze the file and look into your feedback. Thanks & regards,