ItaliaPassReviews of italiapass.com

We had an amazing experience with italiapass. Our trip through italy(Rome, Florence and Venice) was 10x better with italiapass than it would’ve been without. We got to see all the sites hassle free, travel first class on the train, set a stress free itinerary and take advantage of the experiences and advice offered. Cooking class was a lot of fun and the lounge was a relaxing and much needed break and rest stop. Our tour guide Paola and host Sofia were friendly, knowledgeable and eager to assist us in any way. Highly recommend italiapass to anyone considering. Great value and easy booking and communication throughout.

I bought Italiapass because they promised a free entry to the Uffizi gallery. I followed the proceedure. I quoted my Italia pass number. I was charged a full amount for my entry to Uffizi. I assumed it would be refunded. SINCE MY COMPLAINT Italiapass recognised the issue I highlighted, have corrected the gap in the systems that cause dthe issue and have recompensed me. In this they have acted with both care and integrity and I am grateful with their acceptance and determination to ensure my experience is not repeated elsewhere. In the light of this I have changed my rating to five stars. It is not about things going wrong. It is about recovering magnificently. And they have.

Super quick, super polite, very detailed service!

Pasta making class was the highlight!

All of the experiences offered through italiapass were great and of very good quality. But what I think really sets them apart is their excellent customer service. Every question and concern I had before and during any event were resolved timely and they were always accommodating. Thank you italiapass for a wonderful experience!

We wanted a refund and were granted one immediately. I have already seen it hit my credit card. Thank you!

Needed to cancel a refundable ticket. No online option for this so e mailed them on a Sunday. They came straight back in an hour. Great detective Grazzi Micaela

Pleasant journey the train was clean and the service was perfect, the server gave us two sandwiches, one of each type, and very friendly.