Issuetrak Reviews | Read Customer Reviews of issuetrak.com

IssuetrakReviews of issuetrak.com

4.5343 reviews
Internet & Software
200 Golden Oak Court, Suite 470, Virginia Beach, Virginia

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Issuetrak

About Issuetrak

Issuetrak is a versatile B2B web-application for help desks in multiple industries. Our configurable and simple-to-use ticketing software helps organizations streamline help desk operations by tracking and managing issues, complaints, customer support requests, workflow management, IT assets, and more. Issuetrak software also comes with built-in report generation, task management and alerts to help businesses swiftly and effectively organize and handle all and any issues reported by users or employees. Issuetrak's highly customizable interface facilitates easy integration of Issuetrak in your existing system, protecting your tech spend and ensuring no issue slips through the cracks!

Issuetrak (issuetrak.com) has 343 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.

Also known as: issuetrak.com
Website: issuetrak.com
Category: Internet & Software
Location: Virginia Beach, Virginia
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 13% of reviews.
Latest: Most recent review: September 2019.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Issuetrak reviews

Showing 215 reviews with 5 stars · Clear filters

David S.
Jun 16, 2017
The support I received was second to …
The support I received was second to none. Courteous, efficient, knowledgeable, and most importantly, my issue was resolved!
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Jennifer R.
Jun 13, 2017
I am new and therefore i have a lot to …
I am new and therefore i have a lot to learn. As a true believer that communication is key to success in any objective/operation, I truly appreciate having this portal to submit changes to customer accounts. Setting them up correctly in the beginning and as things change makes a world of difference. Thank you.
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Tom R.
Jun 12, 2017
A very scalable cloud based solution for a good price…
A very scalable cloud based solution that their support staff can easily help you with. I was looking for a product that we could start very simply with and expand with small steps to be comfortable before we expanded to the next program expansion and further business integration. Price is right and staff are helpful and easily accessible.
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IT K.
Jun 12, 2017
Timely feedback
Timely feedback! Knowledgeable representative who was professional and friendly. Always great service!
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Raj M.
Jun 12, 2017
Great product
Great product, very helpful staff, easy to use and setup.
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Bob V.
May 22, 2017
Support at IssueTrak is great
Support at IssueTrak is great
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Angel A.
May 22, 2017
Very easy to use and setup
Very easy to use and setup. The customer service has been outstanding and worked me through any issue we have had.
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Sandi D.
May 16, 2017
IssueTrak rates the best with Cane Garden Software
Our company has been using IssueTrak for some 5 years now and have 'never' ran into any problem that I didn't get a prompt and enlightening resolution for. We have been able to keep up with any and all Issues sent us through IssueTrak. I have been very satisfied with going back into our issues, from the many agencies that use our software, to view which ones can be handled with little effort to the ones that will require more time. I can't say enough about IssueTrak. I recommend if you are searching for software to keep track of all issues within your company that you give IssueTrak a good hard look. That's what I did.
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