Jessalyn B.
Support Team/Resources
The support team is very fast and helpful with their responses. There are lot's of resources available (such as Webinars and YouTube videos) to learn the program, and it is very user friendly.

iSpring is a global leader in creating award-winning software for eLearning. Since 2001, iSpring Solutions, Inc. has helped thousands of businesses worldwide advance their corporate training and spread best business practices. iSpring is recognized for its beautifully engineered products and exceptional service.Over 61,000 customers from 173 countries choose iSpring for its reliability and high performance. The customer list includes 198 of the Fortune 500 companies, government agencies, and educational institutions worldwide: Microsoft, SAP, Boeing, Dell, Adidas, Procter & Gamble, PepsiCo, Volkswagen, Massachusetts Institute of Technology, University of California at Berkeley, Stanford and Harvard Universities.
iSpring Solutions, Inc. (ispringsolutions.com) has 356 customer reviews on Five Star Index, with an average rating of 4.9 out of 5.
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Internet & Software · Alexandria, Virginia
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Internet & Software · Alexandria, Virginia
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Showing 331 reviews with 5 stars · Clear filters
Jessalyn B.
The support team is very fast and helpful with their responses. There are lot's of resources available (such as Webinars and YouTube videos) to learn the program, and it is very user friendly.
John S.
The best authoring app on the net. Very good and immediate support. Great features. We are working since about 8 years with iSpring and are very happy with the product. Our last online presentation looks just marvellous. Thanks iSpring!
Marsha L.
Super responsive, go out of their way to answer your questions or transfer you to someone who can help. They provide supplemental resources and screenshots as well.
neil de B.
Great software. I don't use it for any type of "training," but rather exclusively to share PPS presentations. Always thru "email sharing" via an email-with-link to a file prior-uploaded to the iSpringCloud Server, and then sent by/from the sever to the designated email recipient. Best features of the product/servicde (re:such usage) include: (1) a browser view interface for the PPS file's viewing (meaning the file will always be seen in the way it had been formatted, vs the nitemare which oft can be the case when a Windows-authored PPS file is viewed on a Mac); (2) the file can be sent & viewed without the recipient needing to download it (much better content-security, i.e. when there's preference for a recipient to NOT initially have a downloaded copy of (until any date at a later time when such would be elected to be the case); (3) "proof of receipt" sent to the file's uploader/sender at the initial moment a recipient of the email opens the embedded link to view the file; (4) subsequent receipt of a report of the total time spent by a recipient of the email/link re; his/her viewing the PPS file's content's slides (along with the respective time spent on viewing each individual slide comprising the multi-slide file). (5) Bottom line: a great collective of extremely valuable & attractive individual features. (With great Customer Support to boot.)
RandomUsername
Quick and prompt resolution ! The activation of a product needed to be reset, and all went smoothly.
Sree
Fast response from Tech support. Always manage to solve my issues
Nicola C.
Great feedback. I always get quick answers and all my issues have been solved so far..
Huda B.
I love how fast I get an answer to my inquiries. even if it's not what I'm looking for in regards to features, I do value the fact that the agents are always helpful and knowledgeable.