Island BargainsReviews of islandbargains.com

I probably won't get my package after this review, I stopped using Island Bargains because of the lack of communication and customer service. However, I needed a dress urgently for an event. Of course, I should have known better. You guys have to do better with customer service. I've had a package delivered since Monday last week. I requested air cargo. I'm calling the company and checking my log-in for updates on the package. Not much update was given. I called again this morning the initial call was fine, however after being transferred to air cargo. A very unprofessional lady answered the phone, talking a many other persons at the same time, telling someone she was on the phone but carrying on full conversations and not helpful.She had to ask for my name 2 times because she had soo many other conversations going on I was even to the point of asking someone to go pick it up from the wherehouse in miami. Up to now I am still lost and don't know when I will receive my package.

Embrace that they operate in the Turks and Caicos a third world country. It’s going to take a month to get anything from the US in your hands. While their Ft Lauderdale staff is very good, once it arrives in the Turks and Caicos it is all manual and subject to the country controlled customs officer who may or may not get to clearing your items for weeks.