Ironbeam FuturesReviews of ironbeam.com

The platform is very glitchy and a little bit hard to use. I think the algorithms executes market orders at way lower or higher differences than it really should. Customer service was very quick to respond and very professional so 5 stars on that. My main issue was the platform. Too many bugs and just felt like a not well developed program. They have a lot of work to do.

I trade on my phone and I have to say their app is not user friendly at all. Theres too much going on in the app and it can be pretty confusing. Just need to make mobile trading more easier instead of trying to add too much

The broker is good but the daily statement only being available without a download option is a downside. Having a monthly statement option with a download option would be much more helpful for filing income tax purposes.

support is not well , they said 24/7 support but i want reply for atleast 5 hours, this is not good for for traders

I love the potential for this broker and how everything should work being that it’s cloud based. I was looking to use this broker’s mobile app and web based trading, while away from my home office which I use NT8. But for a broker who, has all 3 types of trading available I’m not convinced that the mobile or convenience is really there. The rep I’m talking to (Alex) is slowly loosing my confidence for the mobile and web based trading. So idk if this broker isn’t putting effort into the mobile app efficiency. Every time I speak or tell him my plans he pushes the platform…or tells me how the mobile may not work or something/may be slow/internet connection…yea that’s the obvious. I trade options swing and day trades using Think or Swim mobile app, been doing it for years…matter of fact TD Ameritrade encourages app usage. I day trade some things on MT4’s mobile app..no issues! Now Alex is definitely pushing the Application process. Wanting you to join and sign up and he’s definitely keeping in contact with concerns. Like currently I just signed up and got the email saying the account is made but for some odd reason when I attempt to log in it freezes for about 5 mins and then says connection lost (mobile and web). The reply…internet connection, however ToS app working smoothly as well as MetaTrader. Now I’m not gonna just give up on the potential in Iron Beam I definitely can see it. But my personal opinion is the “whole package” of this company is not developed enough yet. Don’t focus on getting that initial fee, instead focus on the quality of your server based idea, so that I don’t just close the app and open another app and do the same thing better. A lot of people are trading mobile, using bracket orders and other various ways of trading. So don’t let a little effort created mobile app be a potential downfall.