iRESTORE Reviews | Read Customer Reviews of irestorelaser.com

iRESTORE Reviews | Read Customer Reviews of irestorelaser.com

iRESTORE reviews

1,313 approved reviews, newest moderated first

Carol
Apr 2, 2026
Being quick to answer questions …
Being quick to answer questions with thoughtful suggestions. I feel confident the team works with the client.
Response from iRESTOREApr 2, 2026
Hi Carol, Thanks for the feedback and wishing you all the best!
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Jeff S.
Apr 1, 2026
Terrible Delivery and customer service
I ordered this item on 31/01/26 the company's preferred delivery provider failed to deliver it and returned it to the vendor. Although the customer care lady was polite and tried to appear helpful she did not provide any progress for over 30 days. As of 01/04/26 I have not been refunded any of the money and the company says it could take up to 72 days for the refund to be processed. This is tantamount to theft, I have reported the issue to Mastercard.
Response from iRESTOREApr 1, 2026
Hi Jeff, We sincerely apologize for the inconvenience this has caused. At this time, we are still awaiting an update from the courier regarding the international return shipping fees, which is a required step before we can proceed with finalizing your refund. Please know that your case has not been overlooked and this is currently being prioritized, and we are actively following up to expedite the process. As soon as we receive the necessary confirmation from the courier, we will move forward with resolving your refund without further delay. We truly appreciate your patience and understanding while we work to bring this matter to a close.
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Philly LOves M.
Apr 1, 2026
prices re far too high and you want a…
prices are far too high and you want a high restock fee for a plastic helmet with red lights. After buying thousands of items on ebay 99% of the time I never complained or sent items back unless they were severely under represented, that means the seller totally tried to "Get over " by dumping damaged or inferior products.I f this product works of course I will keep it and give it praises, but the restocking fee is absolutely ridiculous.
Response from iRESTOREApr 1, 2026
Hi Philly, Our products are made from premium materials and are designed with advanced light therapy technology that has been carefully tested for both safety and efficacy. Each device undergoes strict quality control to ensure it meets regulatory and performance standards, which contributes to the overall cost.
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Lauren
Mar 31, 2026
Missing parts in delivery
I ordered a portable charger to go with my professional helmet. It was never delivered. I was told on the phone with customer service to send photos of what I received to an email address. Several days later and I have no response
Response from iRESTOREMar 31, 2026
Hi Lauren, We sincerely apologize for the inconvenience. Upon checking, your replacement is now being handled by one of our customer service representatives and is being prioritized for shipment. You should receive a shipping update within 24 to 48 hours. In the meantime, please let us know if there’s anything else we can assist you with. Thank you for your patience.
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Natasha
Mar 30, 2026
I Restore… I live in Australia and my…
I Restore… I live in Australia and my device arrived one week after ordering!!! I couldn’t believe it. Your follow up emails have come at the perfect time and have been encouraging. I cannot wait to photograph and share my hair growth journey. 😊
Response from iRESTOREMar 31, 2026
Hi Natasha, Thanks for the kind words. Looking forward to hearing positive results in the coming weeks!
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Christine
Mar 30, 2026
Ordering and delivery very efficient
Ordering and delivery very efficient. Follow up for use of device impressive
Response from iRESTOREMar 31, 2026
Hi Christine, Thanks for the feedback, and wishing you all the best!
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Daniel
Mar 30, 2026
So spammy device probably doesn’t work
So spammy device probably doesn’t work
Response from iRESTOREMar 30, 2026
Hi Daniel, We sincerely apologize for the multiple emails you’ve received from us. We understand how frustrating that can be, and we’re actively working on improving our system to provide a smoother experience. Please also note that the device has been effective for many users. However, results can vary, and patience and consistency are key when it comes to hair growth treatments. We truly appreciate your understanding and wish you all the best on your hair growth journey.
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Jo A.
Mar 29, 2026
Product was shipped quickly
Product was shipped quickly and received in good condition. Needed larger pads to make the helmet stronger and got quick service when emailed requesting, and they have been shipped. Great buying experience.
Response from iRESTOREMar 30, 2026
Hi Jo Ann, Thanks for the positive feedback and we wish you all the best!
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