david C.
NOT HAPPY
I have being doing the ISay surveys for several years now and recently tried to login to my account and was told to submit a change of password request. Nothing happened so I wrote to customer service and they replied that I had 'deleted' my account! I had over £70 of vouchers in my account, so if I did delete it, this was accidental (and obviously easily and unknowingly done). I have written back twice now to customer services,advising them of the obvious error, asking them to either reinstate my account or send me the value of the vouchers. There has been no response for several days now, so it seems that all those years of helping them out has been wasted. NOT HAPPY



