IpsosReviews of ipsos.com

Came across this survey and asking to sign up after the survey, email was received following survey. I did not receive any points completing survey.

depuis la rentrée beaucoup d'enquêtes sont avortées au beau milieu des questions, et on vous octroie 3/4 points pour dire...........mais le plus débile, c'est de vous faire participer à un sondage très très long et de vous dire "pour terminer voici qq questions pour vous connaitre" et flop on vous balance un message de survey comme quoi c'est finsh ! le tout sans gagner aucun points malheureusement.......et que dire des enquêtes où on peut gagner plein plein de points, et qui sont déjà terminées...........ipsos a bien changé! serait-ce le début de la fin ?

Paneliste depuis de très nombreuses années, je suis extrêmement déçue mais également très en colère à propos du nouveau site et de ces enquêtes qui n'aboutissent qu'une fois sur 5. Par ailleurs, il est devenu très compliqué d'être sélectionné... lorsque je contacte le service clients pour demander des explications, on me demande à chaque fois la référence de l'enquête, or lors d'une invitation par mail celle-ci n'est mentionnée nulle part, donc on commence une enquête qui dure 20 minutes et puis la page suivante ne se télécharge pas, ou alors on se fait virer de l'enquête alors que celle-ci se termine... donc il n'y a aucun moyen de récupérer ses points... désormais c'est la loterie. C'est un système qui est devenu complètement fantaisiste et aléatoire.

Was good Pre pandemic but rip off now. It’s says your eligible and you answer lots of questions and give loads of info and then rather than 80 points at the end it says you are not a good comparison and gives you 6 points or so. I went 34 surveys some lasting 20+. Mins and then given 3 points each time.

What some may not know, this all started out years ago as NFO, National Family Opinion. Back then the surveys were by mail and the rewards were cash, sent direct to you with the newest survey. As well, there were opportunities for product tests, which the product is sent to you, with a survey, and after the survey you'd get to keep whatever you tested. Since Ipsos took over, it's gone slowly downhill, and especially with the newest changes; it's damned worthless. They took away everything that was decent about it and turned it into something that is a waste of time to even try and deal with. Used to be standard 5 points if you screened out of a survey, now it's low to no points for screened out surveys. Now you never know what you're gonna get, if anything, even for completed surveys. The product tests are LONG gone, and as well the ability to communicate with other members has been taken away; most likely because we posted our feelings right on their site because they asked how we felt. Now they could give damn less. I will be deleting sooner than later, have sent them communication saying so, but what do I get in return; instructions on how to make my survey experience better.

je n apprecie pas du tout la nouvelle version du site je fais des enquete et c est pas la premiere fois au terme de ma derniere enquete qui a durée 30 minute je recois ce message Oops, there's been an accident! An unexpected error has occurred, we're sorry for the inconvenience. ce qui veux dire en francais cecis il y a eu un accident ! Une erreur inattendue s'est produite, nous sommes désolés pour la gêne occasionnée.

Was genuinely great until they released a new site without any testing. It now emails non-existent surveys two or three times a day. Regularly breaks mid (or usually towards the end) of a survey without any chance of restarting so a loss of time and points. Held off reviewing for a while as one would expect a few teething troubles but it's been a disaster for over a month now and the incessant emailing has worn thin.

Use Ipsos Iris and app is glitchy. Customer support not great. Also issues with the reward catalogue and things being sent to the wrong address which was never resolved despite dozens of emails. I have emails from Sept 2020 which they never responded to.