iPromoReviews of ipromo.com

All worked out really well! I loved the quality of the product, with one tiny issue: the company put its logo on a none visible part of the product, but didn't communicate with us.

The product is eye catching to say the least and the customer service is top notch. The only thing lacking was quality control. When I received the product, 16 out of 20 were defective, meaning, the "crystal" end fell off of the jump drive with very little force. I understand that garbage happens, so I chalk this up to a material deficiency.

I ordered flash drives with the logo of our company and they did a great job. I also asked for documents to be uploaded in the drives and they delivered. However 10 of the drivers were empty, but they offered me a discount on my next order. They always provide with good and fast service

Communication was a little skinny, production took a little longer than expected, and the final product did not match the proof they provided before we placed our order. (We had our company logo printed on some golf balls. The proof showed the logo prominently displayed. When we received the finished product, our logo was about a quarter of the proportion shown in the proof and was outshone by the Nike logo which was also on the ball.) However, this IS a trustworthy company and we received what we paid for.

I did have some issues with my debit card. For some reason, the card pushed through on the bank's end and your company was showing it denied so unfortunately this delayed the ship time a little bit, and I was trying to work at my other job. A bit stressful!

The experience was overall a good one. Customer serve we great. If/when I do it again, i know what questions to ask, that weren't this time.

The phone service before sale was good. The price seemed reasonable. Delivery was fast. Quality was nice. I resent the ipromo ads that now pop up too often and the ipromo labels stuck on the thumb drives.

I had great customer service in terms of ordering the product. My only concerns came when the product was delivered. Being shipped from China, many of the individual boxes were crushed and I have some broken usb chargers which I am dealing with iPromo as I write this review.