I have been using Ipromo and has had some very very good experiences. I had an issue but it has been resolved. Thanks to Michael Engle. I really appreciate how you took control and resolved the issue. Thanks I-Promo. I will definitely continue to use you all.
DD
DDLee
iPromo is simply the best!
Love Love Love Rada and Dan at iPromo. Recently we ordered water bottles and flash drives. They are both so patient and helpful with all of our back and forth in deciding a design. Very quick response time as well. Rada went the extra mile to suggest a VERY creative design/color option on our flash drives. We LOVE them and will definitely be ordering more in the future. Thank you iPromo!!
SL
SLM63
Fabulous supplier
iPromo is a vendor that we would recommend. We have used this supplier multiple times for several programs where they have met each of our time-lines. Their quality super seeds our expectations and pricing is right on. If you are looking for reliability and trust iPromo shines.
CA
Captain Anthony G.
Very Pleased
Have been using this bunch for several years now and always receive excellent service
JP
Jennifer P.
Custom USB Great At First; Issues Resolved Beyond My Expectations
We'd previously done several USB jobs with iPromo, and all were 5 stars. This most recent job was a custom shape made from a live sample I provided - a shark. Manufacturing took much longer, luckily we had planned well in advance. At first look, they appeared great. With normal use, some of the fins broke off, and read/write speeds seemed much slower than the USBs we'd gotten from iPromo on previous jobs. Upon returning from our event, we contacted iPromo with our concerns. They analyzed the materials and the mold of our custom shape USB, and tested the read/write speeds. They did concede that the live sample I provided was made of a more durable material, but claimed that the read/write speeds were within their acceptable limits, even though it was much slower than previous drives we'd purchased from them. While a small credit was given to be applied to a future order, I am not completely satisfied with how this was handled.
Kim Reed, who inherited our account and this order, conducted herself as a true professional at all times, and was a staunch advocate for us, her customer. After a bit of continued discussion about our concerns with this order, the resolution presented to us far exceeded our expectations. None of us get it right 100% of the time, but how the resolution is handled separates the professionals from the amateurs. iPromo is definitely a team of pros that will take care of your promotional products needs.
DD
Dave D.
Excellent source for flash drives
After working with iPromo for the last couple of years, I would like to say I have never been disappointed. Great product, excellent customer service, competitive pricing, fast deliveries. Couldn't ask for more.
RA
Rula A.
Great product
Great Service
AW
Anne W.
Very Satisfied
I am very satisfied with my iPromo product. The staff was very friendly and easy to work with. They helped me make my vision a reality.