ionbottles.comReviews of ionbottles.com

The ion bottle worked perfectly, but it stopped holding a charge. I inquired about troubleshooting. I followed all the troubleshooting tips and was still unable to resolve the issue. The company sent me a new iobottle and just charged me for the shipping. I conducted extensive research before purchasing my ionbottle, and the reviews were excellent. I feel I made the right choice.

Great product and even better customer service. Company response is very quick, and their resolution of my problem went far beyond expectations. The glass shattered when my bottle fell off an unbalanced table. I contacted IonBottle for advice on removing the glass from the tread. Their concern for glass remaining in the tread and my safety was very appreciated. And they absolutely blew my mind when they offered to send me a new bottle free. I’m so incredibly grateful 💕.

Great customer service very helpful and very knowledgeable about the product. I absolutely love everything about the water bottle. It even makes the water taste better!

Ok so I had a flag ship bottle lasted me years and then I bought another one cause mine broke and it's production for what ever reason failed. So I decided to reach out thinking MAYBE SOMEONe will hear me. So I sent an email asking that maybe I could get another base to my bottle cause mine was acting weird. They asked me to upload a video of my problem (within a day I might add) and after viewing my video; a HUMAN reaches out(!) and now ION is sending me a replacement, like, within three days of reaching out! A REAL person emailed me and we talked back n forth about it in a few emails. Not only are they replacing my bottle they found my shipping without me having to upload a bunch of proof other than a video of my issue. Hats off to this team. There message of clean water shines thru their professionalism and care of my problem. They have made a life long customer out of me by simply showing up. Bravo #ionbottle and thank you for giving a sh*t😚.. p&L Jonathan

Had an issue with my original bottle I ordered. I sent an email and got a response back very quick. The team was very helpful and understanding. After inspection they were able to send a replacement.

The customer service was excellent! They were friendly, and responsive.

I've purchased from these folks twice and have been very satisfied with the product. USPS messed up the shipping and they promptly remedied the issue. Great company!

I recently purchased the ION Pro Hydrogen bottle after doing tons of research. The ION was rated highly above most of the other Hydrogen bottles on the market, plus the Pro version was a GLASS bottle which was very important to me. I got my Ion Pro a few days ago and it was exactly what I wanted. However; when I went to use it for the first time I was completely confused on what I should do or not regarding first time use. I reached out to the company via email and within three hours I received an email with step by step instructions. I think most people would have understood what to do from the manual that comes with the ION but being older I was just confused. What impressed me the most was how quickly the company responded and the detailed instructions they provided to me . In addition ION is planning on updating their videos with more details on first time usage. I have been using the ION for approximately 24+ hours and the water tastes great!!!!!! I highly recommend the ION Pro and the company. Customer service seems to be lacking today but not with ION bottles.