ionbottles.comReviews of ionbottles.com

My ion bottle quit working 2 weeks into using it. The price you pay for this bottle it should be better quality.

My bottle has leaked through the bottom and the charge port multiple times, and I have done all of the asks from the company to address the issue and it still leaks and now sometimes wont charge or turn on when I want it too. The back and forth over email is simply annoying when I have sent pics of the issue, and done what is asked, normally the next person to respond is someone different and will ask for the same things over again, I like the bottle and the water from it, but the leaking issue is a pain to deal with.

I ordered two Pro bottles. They arrived, but one of the boxes did NOT have a nasal canula like advertised. I have tried no less than 5 times to get them to make this right and they STILL have not done so. And communicating with this company is an exercise in frustration. They may or may not respond to your communications with an email. And they say you can reply to their emails, but you cannot. The emails do not go through. Then you are left trying again and again and again. I will not recommend this company because their service and communication is so poor.

Weight loss didn't occur nor improvement of skin conditioning. If anything positive came it was the fact that I became more aware of the need to drink more water & stay away from drinks with HFCS. If you can get people to drink more water that's great.

I should have researched a bit more. There does not seem to be any exhaust port for chlorine gas and ozone, as there should be for a PEM technology bottle. The information the company provides conveniently avoids addressing the issue of ozone and chlorine, byproducts of all hydrogen water bottles, that have to be dealt with one way or another. By avoiding the topic altogether and the fact that there is no visible exhaust port, I’m led to believe they’re not proud of the way their bottle handles the issue. The water the bottle produces has a slight pungent odor and stings your throat a bit. I wish I’d done more research before hand and chosen a bottle whose company was crystal clear about how they’d dealt with the negative byproducts of electrolysis, rather than just pick one advertising PEM technology. As other reviewers have stated as well, the shipping takes much longer than necessary. I live in Portland, OR and it was coming from southern Oregon, and it took almost 3 weeks to arrive. All that time I was also being bombarded by emails with offers to buy more bottles at a discounted price, etc. Clever marketing… it seems that when they’ve hooked a customer, they are desperate to squeeze as many extra dollars out of them as possible before the customer has a chance to receive and use the product. I suspect they know their chances of getting more business from a customer after the customer receives and uses the bottle are slim. All in all, regardless of the quality of their product (which is very questionable in this case), the company behavior is shady.

I ordered 2 sets from Black Friday special, 2 botle sleeves and 2 of the warranties. One set was a gift for a friend for Christmas... I was so excited (after contacting customer service to get a tracking number) that my package was going to arrive just in time for Christmas (1 month is not cool, when you say it is shipping from California). To my shock, one the 2 bottles arrived. I quickly was on the phone and sending emails to the customer service to find out where my order was - now, I've dropped over $300 on this order and it should arrive all together or at the very least they should let you know that it is only a partial order. They assured me they were sending it out expedited shipping so it would arrive (the rest of my order) by Christmas. Well, Christmas came and went and no package. Finally, today 12/30, I got my package; again, disappointed it was not the full order as was promised to me. Now I have 2 bottle, 2 pitchers, but am still waiting for the sleeves and my warranty docs on the pitchers. I certainly hope the product is worth the time, the money and the frustration, because the fulfillment department sucks. At this point I am not convinced this is going to be a great product either - lots of very mixed reviews around. But, you have good marketing. Poor instructions though. If it works great, but I'm not going to recommend this company to anyone due to their poor order fulfillment and relatively cheaply made product. I just hope I actually get the other items I ordered in November before we're too far into the new year.

Low quality product which is potentially harmful

This device doesn’t filter out the Chlorine and it is falsely advertised as ionizer. It’s a molecular hydrogen water generator and old generation which can be even harmful to the user