INVZIReviews of invzi.com

Response from INVZIAug 24, 2026

Hi Kevin, We’re sorry that our initial response made you feel as though your report was being questioned. Requesting a photo was part of our standard verification process, but we failed to explain that clearly or acknowledge how frustrating it was to discover a required cable missing from a premium product. We later offered to reimburse you for the cable you purchased yourself, but we understand that the offer came too late and no longer felt meaningful. We sincerely apologize for both the packing error and the way your experience was handled.

Response from INVZIAug 24, 2026

Hi Jen, Thank you for sharing your experience! We’re delighted to hear that your portable multi-screen setup has made everyday multitasking easier, both while traveling and at your regular workspace. It’s especially great to know that it has been helpful when working with documents, spreadsheets, and code. We truly appreciate your support and hope it continues to serve you well.

Response from INVZIAug 24, 2026

Hi Albert, We’re very sorry that your MagHub Go pledge was not fulfilled as expected, particularly after such a long wait. Sharp increases in memory and SSD component costs, together with operational difficulties on our side, severely affected fulfillment. These challenges were ours to manage, and we acknowledge that our communication and execution fell short. We have recently emailed affected backers with an optional INVZI store credit valued at approximately 150%–200% of their original pledge, depending on the case. Please check the email address associated with your pledge, including the spam folder. If you did not receive it, or if store credit is not suitable, please contact our support team with your pledge details so we can review your case individually.

Response from INVZIAug 24, 2026

Hi Ari, We sincerely apologize for the prolonged delay and, especially, for the lack of timely communication. Regardless of the difficulties affecting the campaign, you deserved clear and consistent updates from us. Significant increases in component costs and financial strain affected our ability to complete fulfillment as originally planned. However, those were our operational responsibilities and should not have resulted in backers feeling ignored. We have recently sent affected backers an optional INVZI store credit valued at approximately 150%–200% of their original pledge. Please check the email address connected to your pledge, including the spam folder. The credit is not mandatory; if it is not acceptable to you, please reply with your pledge information so our team can continue reviewing your case individually.

Response from INVZIAug 24, 2026

Hi Olivier, We sincerely apologize for the repeated delays, missed commitments, and lack of timely communication regarding your order. After offering an upgraded replacement, we still failed to ship it within the timeframe we promised. We understand why this caused you to lose confidence in us. You later told us that you no longer wished to proceed with the order, and we issued a refund. While the financial matter was resolved, we recognize that this does not undo the frustration and time you experienced. We take responsibility for how poorly this order was handled and are sorry that we did not provide the reliable service you had every right to expect.

Response from INVZIAug 24, 2026

Hi Ginalyn, We sincerely apologize for the extended fulfillment delay and for not providing the responsive support you expected. The campaign was severely affected by rising component costs and operational difficulties. While these circumstances affected our ability to fulfill every pledge as planned, we recognize that they do not excuse the poor communication you experienced. Affected backers have recently been offered optional INVZI store credit valued at approximately 150%–200% of their original pledge. Please check the email address used for your pledge, including the spam folder. If you have not received the offer, or if it is not a suitable resolution, please send our support team your pledge details so your case can be reviewed individually.

Response from INVZIAug 24, 2026

Hi Tero, We’re very sorry that your MagHub Go SSD was not delivered as scheduled and that your attempts to contact us went unanswered. We understand why such a long delay and lack of communication caused you to lose confidence in us. Rising component costs and financial difficulties affected our campaign fulfillment, but managing those challenges and communicating honestly with backers were our responsibilities. We have recently emailed affected backers with an optional INVZI store credit valued at approximately 150%–200% of their original pledge. Please check the email address associated with your pledge, including the spam folder. If you did not receive it, or if store credit is not acceptable to you, please contact our support team with your pledge information so we can review the case individually.

Response from INVZIAug 24, 2026

Hi Robert, We’re very sorry that the charger developed a high-pitched noise and that your repeated messages did not receive timely attention. Offering a discount on another purchase was not an appropriate substitute for properly reviewing a potentially defective product. Our policy is to replace eligible defective products reported within the warranty period. We have not yet been able to locate your original order from the information shown in this review. Please contact our support team with the order number and the name or email address used for the purchase so we can investigate the history of your case and determine what assistance remains available.