InvitedHomeReviews of invitedhome.com

The experience was great...until it wasn't. And when it wasn't, we were ignored by InvitedHome. Let me start by saying that I paid over $15,000 for a Telluride ski townhome for only 5 nights (Happy Place at Tristant). On day one, our hot tub was dirty and had no chemicals in the chemical dispenser. It was a wooden hot tub, but the water was very brown. I was told this was normal....NOPE it is not. It was dirty with other renters "stuff." I could overlook the first day when i called nicely. But we were ignored after 3 attempts. The water level was even so low when someone first tried to get in, he could not turn on the jets. Unacceptable. There were other things too. The garage was a mess with owners stuff and a nasty trash can. The heat was unbearable throughout the house and the controls would not work. We opened windows but that makes the air dry and uncomfortable. Virtually every window crank was broken, probably because other guests needed too open windows too. There was left over food items and spices left by others, which I did not mind, but I did mind that there was a few items that were expired. There was no Icemaker, yet the place was supposed to hold 18. There was some good, but it was overshadowed by the bad. I tried to work with InvitedHome, but the manager simply said "sorry you were not happy. We will give you 10% off your next visit." I should have gotten 10% off THIS visit and pay full price on the next. Mike R. (Atlanta, Ga)

We stayed in Waterhouse condo 403 this past week in Seacrest beach Florida. I think we spent more time with problems than actually enjoying our trip. First-the battery was dying/dead on the lock that lets you enter the condo so it would take multiple times for it to ever work. The fridge kept breaking! They had to bring us coolers and ice to transfer all of our food so that we wouldn't lose the $270 we spent the day before at the grocery. We came in from dinner and water was all over the floor from where the fridge was leaking. And to top it off, our main tv didn't work!! They had to go get a new remote to sync the tv, cable box, volume ect. if you hit VOLUME on the first remote it would change the connection. It was so so so frustrating. There was MOLD all over the master shower so we had them come clean that. Beware the door automaticaly locks if you go out on the balcony- we found out the hard way!! We left this morning, we opened the dishwasher to put our things in , the smell was UNREAL inside it!!! The place was beautiful, we loved the balcony and layout BUT we had so many small issues it made our 5 day stay non enjoyable!! We believe (based on the guest sign in book) that the condo had not been rented in 6 months so maybe all the problems happend Bc it was sitting empty!