InvitedHomeReviews of invitedhome.com

Deeply disappointed with our rental at 230 S. Pine Street but most importantly the management team, namely Natalie the General Manager. We booked a stay at the rate of $750 per night for four nights. We only had internet for ONE night during our stay. Natalie was misleading in telling us that the internet was out in the whole building and that the cable company was working on the issue only to find out that it was only our unit. Apparently the sale of our unit was occurring during our stay and there were issues with the transfer. We had other issues as well. The management team was unresponsive and definitely not transparent. We were only given a credit of $350 for our lack of ability to work from our condo. I have rented many properties from around the world, this was the worst management experience we have ever had and plan on NEVER renting a property through this lame company again.

BUYER BEWARE!!! Now that we have received our refund, I can safely post my review. I rented a unit in Telluride, CO called Basecamp at Ore Station for a week in March 2021. They have had full payment since January of 2020 and rolled our rental over from last years Covid shutdown. A week ago, I received a confirmation email confirming our stay. Then 6 days later, I was called by Invited Home to inform me the owner has decided to stop renting Basecamp at Ore Station and we were offered another property, far away from town, our other friends, and no where near ski lifts. Two years of planning through covid-19 and, suddenly, we have no accommodations a few weeks from departure for our family spring break vacation. Nothing else was offered other than take the other location or accept a refund. THE FINE PRINT IN THE RENTAL AGREEMENT STATES THEY CAN CANCEL AT ANY TIME FOR ANY REASON AND ARE ONLY OBLIGATED TO OFFER YOU A REFUND. There is a significant ethical absence of any owner or company that cancels less than two months before a long planned trip, especially during a heavy tourist season such as spring break. We have family owned vacation property that we’ve rented for decades and would never treat a contract to rent with such a dismissive attitude. We travel frequently and typically go skiing 2-3 times a season, renting homes and condos each time. Cancelling at this late date.....$3K worth of plane tickets, lift tickets already bought for two without season passes, puts renters in a horrible position with a stressful scramble for housing. We’ve found other accommodations and forced into spending significantly more money with a group we know won’t cancel. With policy’s such as Invited Home has, we will NEVER do business with this company again and I can assure you that my wife and our 8 other friends on our trip will tell everyone else they know, post to Trip Advisor, and any other rental review portals we can find will get this same review. Shame on Invited Home, and especially the homeowners, for your dishonesty and lack of integrity. You must be a member of US Congress. Oh, and by the way, we saw the unit still for rent on another rental portal just this morning. Nice.

I reserved the Big Buck Lodge through VRBO by Invited Home. I paid $1945 in full via my credit card, and me and two other families booked travel and plane tickets. Invited Home called me two days later to tell me that they had a "glitch" in their system and unless I paid them more per night AND add another night they would cancel my reservation. I told them I already had my plane tickets for 7 people already purchased, but they didn't care. Now we are stuck without a place to stay since they completely screwed us. I have never been treated like this before. Pay more and add days?? Who does this?? Invited Home does! Buyer beware!

Do not use invited home. I had reserved a ski season rental (3.5 months) and was given extensive assurance that my rental was guaranteed. Invited Home lied to me about their ability to represent the homeowner. I put down a large deposit and several weeks later they reached out to say that they could no longer honor my lease. No other reason was given for cancelling. Now my wife and I are left without housing. Avoid avoid avoid, if you can.

I booked a trip with Invited home via Homeaway. Homeaway Corporate told me I would receive a refund for my deposit since my cancellation was I 5 months in advance of the travel dates. Invited Home refused to refund my deposit. They are not customer oriented and are difficult to engage in solution based discussion. I would not recommend them or use them again to travel.